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Open nowFirst seen 6 hours ago

Webcasting & Digital Support Officer

Iworkrecruitment296 open roles

Where
Ellesmere Port, United Kingdom
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Your applicationOpen nowWebcasting & Digital Support OfficerIworkrecruitment · Ellesmere Port, United Kingdom

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Share of postings closed within
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  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: first seen 6 hours ago

The posting

Contract to start ASAP until 25-01-27 with a possible extension.

Full job description

Webcasting & Digital Support Officer – Cheshire West and Chester Council

Hours: Part-time (18.5 hours per week)

Contract: Temporary contract from 2 November 2026 to 25 January 2027

Support the Delivery of Professional Webcasting and Digital Services

We're recruiting a confident and technically capable Webcasting & Digital Support Officer to join Cheshire West and Chester Council, based at Ellesmere Port Library, CH65 0BG.

This is a varied digital support role providing technical assistance for webcasting, live-streaming, meetings, events and associated digital services. You'll help ensure Council meetings and other activities are delivered professionally, with reliable audio, video and digital support.

The role would suit someone with experience in audio-visual technology, webcasting, live streaming, digital media or technical support, combined with strong communication and troubleshooting skills.

About the Role

As a Webcasting & Digital Support Officer, you'll provide hands-on technical support for Council meetings, webcasts and digital events.

You'll help prepare equipment, monitor live broadcasts, troubleshoot technical issues and ensure recordings and digital content are managed accurately and professionally.

What you'll be doing:

  • Supporting the delivery of live and recorded webcasts for Council meetings and events
  • Setting up and operating audio-visual equipment, cameras, microphones and associated technology
  • Monitoring live broadcasts to ensure audio and video quality is maintained
  • Providing technical support before, during and after meetings
  • Troubleshooting audio, video, connectivity and equipment issues
  • Supporting live-streaming and recording platforms
  • Preparing meeting rooms and digital equipment ahead of scheduled sessions
  • Testing equipment and connections before broadcasts begin
  • Supporting councillors, officers and other users with digital and audio-visual technology
  • Managing recordings and webcast content following meetings
  • Ensuring digital files and recordings are stored and handled appropriately
  • Providing first-line technical assistance for relevant digital services
  • Working closely with Democratic Services, IT teams and other Council departments
  • Maintaining accurate records of webcasts, recordings and technical issues
  • Reporting equipment faults and arranging appropriate escalation where required
  • Supporting improvements to webcasting and digital meeting processes
  • Ensuring Council procedures, data protection and confidentiality requirements are followed

Requirements

We're looking for a technically confident, organised and reliable individual with an interest in digital media, webcasting and audio-visual technology.

You'll ideally have:

  • Experience supporting webcasting, live streaming, audio-visual systems or digital events
  • Experience operating cameras, microphones or recording equipment
  • Good general IT and digital skills
  • Experience troubleshooting basic technical problems
  • Confidence supporting users with digital equipment and systems
  • Strong attention to detail
  • Good organisational and time-management skills
  • Ability to remain calm and respond quickly to technical problems during live events
  • Strong communication and customer-service skills
  • Ability to work independently and as part of a wider team
  • Experience supporting meetings, conferences or events would be advantageous
  • Understanding of confidentiality and data protection requirements
  • Previous local authority or public-sector experience would be advantageous
  • Eligibility to work in the UK
  • Ability to provide relevant employment references and complete required pre-employment checks

Why Apply

  • Opportunity to work with Cheshire West and Chester Council
  • Competitive Umbrella rate of £19.60 per hour
  • Part-time role offering 18.5 hours per week
  • Hands-on experience with webcasting and digital meeting technology
  • Opportunity to work across digital, democratic and technical services
  • Varied role combining technology, live events and user support
  • Opportunity to further develop audio-visual and digital support experience

Benefits

  • Weekly Pay
  • Company Pension
  • Ongoing Agency Support

Additional Information

Client: Cheshire West and Chester Council

Job Title: Webcasting & Digital Support Officer

Location: Ellesmere Port Library, CH65 0BG

Positions Available: 1

Hours: 18.5 hours per week

Start Date: 2 November 2026

Start Time: 09:00

End Date: 25 January 2027

Contract Type: Temporary

Pay Rate: Umbrella: £19.60 per hour

Job Types: Part-time, Temporary contract

Pay: £19.60 per hour

Expected hours: 18.5 per week

Benefits:

  • Company pension

Application question(s):

  • Do you have experience supporting webcasting, live streaming, audio-visual equipment or digital events?
  • Do you have experience setting up and operating cameras, microphones or recording equipment?
  • Are you confident troubleshooting technical issues during live meetings or events?
  • Are you able to reliably travel to Ellesmere Port Library, CH65 0BG?
  • Are you available to start from 2 November 2026?
  • Are you able to work 18.5 hours per week?

Experience:

  • Webcasting / Live Streaming / Audio-Visual Support: 1 year (preferred)
  • IT / Digital Technical Support: 1 year (preferred)
  • Meeting / Event Technical Support: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

5309113-10-26

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