The posting
Jackson Hole Mountain Resort
JOB POSTING
Position Title: Rental Manager
Reports To: Hoback Sports General Manager
Location: Hoback Sports – Jackson, WY
Classification: Year-Round, Full-Time
FLSA Status: Exempt
Job Duties
- Manage to operating budgets for all responsible outlets.
- Hire, train, motivate, & evaluate supervisors, leads, & staff.
- Develop & implement training programs for all store staff to ensure they are exceeding JHMR guest service & operational expectations as well as meeting all safety requirements.
- Provide reporting & analysis to contribute to pricing & packaging decisions.
- Work with Ticket Office & Mountain Sports School to develop products & procedures to maximize guest & process efficiency.
- Work with General Manager to set & maintain rental shop appearance guidelines.
- Coordinate all rental department maintenance & repair needs.
- Ensure accuracy of Rental product set-up & procedures.
- Work with Marketing & General Manager to develop & implement Rental marketing strategy.
- Work with wholesalers/groups to ensure effective communication & procedures.
- Oversee daily operations of all Rental outlets, ensuring procedures & policies are set up & executed to hit high accounting standards.
- Direct & execute physical inventory process- ensure all procedures & policies are in place regarding inventory management.
- Develop & implement inventory awareness programs for all store staff.
- Establish & maintain proper safety practices for guests & staff.
- Work with the Rental GM to coordinate & execute the winter youth season lease program.
- Coordinate the JHMR employee Rental programs- meeting the needs of mountain employees while maintaining expenses.
- Work with groups department to equip local school & adaptive groups with rental equipment
- Work as a rental technician as necessary.
-- Employees are held accountable for all duties of this job--
Are you the right fit? Below are some traits an exemplary candidate possesses:
- Strong organizational skills & attention to detail
- Proficient computer skills & Microsoft Suite proficiency
- Basic knowledge of the bike/ski/snowboard industry & the Jackson Hole Mountain Resort
- Extensive technical knowledge of rental operations for applicable rental equipment.
- Exceptional people management & leadership skills
- Ability to lift a minimum of 75 lbs.
- High school diploma or G.E.D. equivalency required.
- Minimum 2-year college degree or equivalent job-specific training required.
- Minimum 4 years previous experience in rental operations required.
- Previous management experience preferred.
- Previous experience in resort operations preferred.
- Previous experience in the cycling industry preferred.
Benefits & Perks
- Free winter ski pass and summer activities pass for the employee and their spouse and qualifying dependent children.
- Medical and Dental insurance
- 401(k) and company match
- Paid Time Off (PTO) and Sick Pay
- Spending and Flexible Savings Accounts (HSA/FSA)
- Free Life and AD&D insurance
- Free Life insurance for employee’s spouse and dependent children
- Discounts at JHMR Food & Beverage outlets
- Discounts at JHMR Retail/Rental/Repair locations
- Pro deals on gear and apparel through ExpertVoice, Outdoor Prolink, and JHMR partners
- Discounted Daycare and Kid’s Ranch
- Free START Buss pass and 100% reimbursement for START Bus Commuter pass to Teton Valley, ID and Star Valley, WY.
- In town location!
- Drive to and from work.
- Access to Retail shop forms
- Free Ski/SB demos and rentals
- Free repair/tuning work on your skis or snowboards
- 40% in-store discount
- Pro-deals through Expert Voice, Outdoor Prolink, POC, and more!
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities & activities may change or be assigned at any time with or without notice.
AAP/EEO STATEMENT
Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.
