The posting
Position Summary The eCommerce Marketplace Specialist supports the execution of LifeMade's eCommerce growth strategy across key online retail and marketplace channels. The primary focus of this role is maintaining and optimizing digital content, supporting product launches, and managing online assortment and merchandising activities to ensure excellence across the digital shelf. Additional responsibilities include managing performance marketing campaigns, executing sales promotions, coordinating inbound shipments and inventory needs, and analyzing business performance. This role requires an experienced eCommerce professional who can independently manage day-to-day marketplace execution across merchandising, advertising, promotions, and operations. The ideal candidate is highly organized, analytical, and detail-oriented, with strong cross-functional communication and follow-through. Key Responsibilities
Support the execution of eCommerce strategies across major online retail and marketplace customers, including Walmart and Amazon. Manage and optimize product content, images, sustainability messaging, and online merchandising activities to maintain a strong digital shelf presence. Manage online assortment updates and coordinate new item setup and product launch activities. Review pricing, product information, reports, and platform submissions for accuracy and completeness before publishing or distributing. Manage day-to-day performance marketing campaigns to achieve established performance targets, including return on ad spend (ROAS), while keeping spending within assigned budgets. Maintain campaign performance tracking and report results. Manage the complete inbound shipment process to eCommerce channels, from shipment setup and execution through tracking and delivery confirmation. Enter and manage sales promotions for major holidays and weekly discount opportunities, ensuring accurate promotional pricing. Track promotional sales performance over time. Monitor channel inventory availability and coordinate replenishment needs with eCommerce Sales Manager and Supply Chain to help prevent out-of-stock interruptions. Monitor sales performance, pricing, content health, and key business KPIs. Develop and distribute weekly and monthly scorecards, reports, and insights. Track competitive activity, marketplace trends, and promotional performance. Support trade spending management, deduction resolution, forecasting, and sales reporting. Maintain and administer product content through 1WorldSync and customer content platforms. Partner with Sales, Marketing, Supply Chain, Customer Service, and Operations to ensure flawless execution of customer initiatives.
Maintain clear, professional communication with internal and external partners, attend scheduled meetings prepared and on time. Assist in preparing customer presentations, business reviews, and growth recommendations. Manage assigned priorities independently, meet deadlines, and proactively communicate progress, obstacles, and support needs.
Qualifications
3–5 years of experience in eCommerce, sales support, trade marketing, category management, or consumer packaged goods. Experience managing products and sales on Walmart and Amazon platforms. Experience using Walmart Seller Center, Walmart Connect, Amazon Seller Central, Amazon Ads and Amazon Vendor Central. Strong analytical, organizational, and project management skills. Intermediate proficiency in Microsoft 365 Suite including Outlook, Word, Excel and PowerPoint. Excellent written, verbal, and presentation skills. Ability to manage multiple priorities in a fast-paced environment.
Preferred Experience and Qualifications
Bachelor’s degree in Business, Marketing, eCommerce, or a related field. Experience managing performance marketing campaigns or advertising spend. Experience with eCommerce content management systems. Experience in general merchandise, consumer packaged goods, or disposable tabletop products.
What Success Looks Like
Best-in-class digital shelf execution across all online customers. Campaign performance aligned with established goals and budgets. Successful execution of product launches and promotional programs, with accurate promotional pricing. Inbound shipments managed from setup through confirmed delivery. Accurate and actionable performance reporting and analytics. Strong cross-functional collaboration and project management. Measurable contribution to sales growth, market share gains, and customer satisfaction.
Physical Requirements and Work Environment
This position is fully remote and requires availability during business hours and timely responses to all internal and external inquiries. Sitting at a workstation approximately 85 percent of work time; standing and walking approximately 15 percent of work time. Must be able to travel up to 20 percent of work time. Ability to work flexible hours or occasionally on weekends with short notice, depending on customer deliverables.
