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Open nowFirst seen 8 hours ago

Customer Service Phone Representative

jaffarianautomotivegroup14 open roles

Where
Haverhill, MA
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Your applicationOpen nowCustomer Service Phone Representativejaffarianautomotivegroup · Haverhill, MA

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Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 8 hours ago

The posting

The team at Jaffarian Volvo Toyota is looking for a dynamic, organized and detail oriented individual to join our team and grow within our organization as a Service Concierge. This role is based in Haverhill, MA, and offers a competitive hourly wage of $20.00-$25.00, paid weekly. If you are passionate about delivering excellent customer service and thrive in a fast-paced automotive environment, we invite you to become part of the Jaffarian Automotive Group.

Responsibilities

  • Greet and assist service customers promptly and courteously.
  • Schedule service appointments and manage customer communications.
  • Coordinate with technicians and service advisors to ensure smooth workflow.
  • Provide detailed information about services offered and pricing.
  • Maintain accurate records of customer interactions and service requests.
  • Assist in managing waiting area and service desk appearance.
  • Support service team with administrative tasks as needed.

Requirements

  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Detail oriented with a customer-focused attitude.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Proficiency with computer systems and scheduling software is a plus.

Benefits

  • Competitive hourly wage of $20.00-25.00, paid weekly.
  • Health, Dental and Vision Insurance
  • 401K
  • Opportunities for growth and development within the Jaffarian Automotive Group.
  • Positive work environment with a supportive management team.
  • Employee discounts on vehicle services and parts.
  • State of the art facility

About the Company

Jaffarian Automotive is a 4th generation family owned dealership. We are customer-first with a focus on modern, no-pressure service and sales experiences. We invest in technology, training, and people who take pride in creating a smooth, professional experience for every customer. Our Service Department plays a critical role in keeping customers safe, informed, and coming back.

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