The posting
This individual will provide administrative, client, and marketing support to one or more Financial Advisors (FAs) and plays a significant role in the ongoing development of the FA(s) business. Actively involved in the education of new clients and in the introduction of services as directed by Branch Manager. Roles and responsibilities may vary dependent upon the FA or team structure. Demonstrates extreme competence in all major areas of responsibility and operates with a relatively high level of independence. This individual will possess a Series 7, 63 and 65, or 66 licenses. What you are good at:
Customer Service – Demonstrating the ability to build and foster strong client relationships through service; Able to follow up on time sensitive issues with all home office departments Communication –Providing excellent telephone service to clients and potential clients, including prompt, accurate, and timely attention to detail. Able to compose effective client correspondence in accordance with established policies and procedures Initiative - Proactively utilizing available technology and tools to support efficient and effective time management; Able to assist FAs in organizing and implementing productivity-based campaigns; Knowledgeable, in accordance with established policies, of all firm technology necessary to provide quick responses to FA and client inquiries. Building Relationships – Connecting with others in a way that fosters trust and creates collaborative relationships; Able to anticipate potential issues and/or problems and alert respective FA and/or Branch Management as necessary.
Responsibilities:
To work independently with all home office departments to service the clients request. Assist FAs in the ongoing development and maintenance of effective client relationships. Be knowledgeable of products and technology and comply with all rules and regulations of the firm, as well as the various regulatory agencies. Anticipate potential issues and or problems and alert respective FA and/or Branch Management as necessary. Be knowledgeable of all firm technology necessary to provide quick responses to client and FA inquiries and also assist in helping train other Private Client Associates. Compose effective client correspondence in accordance with established policies and procedures. Assist FAs in organizing and implementing productivity based campaigns. Coordinate marketing efforts through the marketing department (e.g. for local advertising). Interface effectively with home office departments and branch associates. Provide excellent telephone service to clients and potential clients, including prompt, accurate, and timely attention to detail. Ensure continuous telephone coverage. Perform other duties as required that contribute to the overall effectiveness of the branch office and individual FAs. May also perform some operations responsibilities for the entire branch in small branch offices. Work closely with their FA to understand the clients’ investments objectives, their financial situation and their tolerance of risk. Keep assigned FAs informed of all pertinent information and activity related to client accounts and transactions, including issues related to client suitability. May accept client orders and complete their requests in clients’ accounts on behalf of their FA.
Qualifications:
High School Diploma, Associate’s or Bachelor’s degree preferred At least five years’ experience as a Registered Private Client Associate Series 7, 63 and 65, or 66 Excellent customer service skills Computer skills in Word, Excel, PowerPoint and Outlook Able to work effectively in a fast paced, deadline oriented environment Strong attention to detail Able to work effectively as part of a team High ethical standards
Why work for us? Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further.
Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.
People are our strongest asset. We recognize that when our team members thrive, our firm is more successful.
The compensation package for this position consists of a base salary, (with eligibility for an annual bonus/commission if applicable) as well as eligibility to participate in all company benefits offered by Janney to full-time employees including health, dental, medical coverage, disability income protection, life insurance, PTO/vacation, holidays, and 401(k). The salary range for this position will be $60,000 to $80,000. Total compensation packages at Janney are based on experience, skills, credentials, and geographical location, of each specific candidate.
