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Open nowPosted 1301 days ago

Service Support Specialist (m/w/d)

jcb-deutschland-gmbh14 open roles

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Your applicationOpen nowService Support Specialist (m/w/d)jcb-deutschland-gmbh · Frechen
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. jcb-deutschland-gmbh postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 1301 days ago

jcb-deutschland-gmbh median: 6 days open

The posting

Einstiegsdatum:

Schnellstmöglich

Geschäftsbereich / Gesellschaft

JCB Deutschland GmbH

Deine Aufgaben

  • Serviceorientierte Bearbeitung und Beantwortung von komplexen, überwiegend technischen Anfragen unserer Kunden am Telefon und über unser Ticket-System
  • Bearbeitung von prozess-, produkt- und anwendungsspezifischen Händler– und Kundenanforderungen mit dem Stammwerk in England
  • Durchführung von produktspezifischen Trainings
  • Unterstützung bei Garantie- und Kulanzfällen

Dein Profil

  • Mehrjährige Berufserfahrung in der Baumaschinen-, Landmaschinen- oder Nutzfahrzeugtechnik, gerne mit entsprechender Qualifikation (z.B. Ingenieur Maschinenbau, Techniker oder Meister)
  • Versierter Umgang mit computergestützten Diagnosesystemen, Microsoft Office und idealerweise Know-how im Umgang mit Telemetrie-Systemen
  • hohe Flexibilität und Freude am Kundenkontakt
  • gute englische Sprachkenntnisse

Wir bieten

  • Eine abwechslungsreiche Tätigkeit in einem dynamischen Team mit der Sicherheit eines internationalen Konzerns
  • hervorragende Entwicklungsmöglichkeiten in einem wachsenden Unternehmen
  • attraktive Vergütung mit zahlreichen Sonderleistungen (z.B. Kantine, Altersvorsorge, JobRad, bis zu 32 Urlaubstage, mobile Arbeit u.v.m.).

Kontaktinformationen

JCB Deutschland GmbH JCB-Allee 3 50226 Frechen +49 (0) 2234 68296-11 Datenschutzhinweise unter: https://www.jcb.com/de-de/info/privacy-policy

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