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Open nowPosted 6 hours agoWe saw it 57 min after it went up

Assistant General Manager - Post Oak

JETSET Pilates®405 open roles

Where
Houston, TX
Work mode
On site
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Your applicationOpen nowAssistant General Manager - Post OakJETSET Pilates® · Houston, TX
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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. JETSET Pilates® postings stay open a median of 33 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 6 hours ago

JETSET Pilates® median: 33 days open

The posting

About JETSET Pilates

JETSET Pilates is a modern Reformer Pilates franchise delivering results-driven, music-inspired workouts in beautifully designed studios. We are committed to creating an exceptional client experience while building strong communities through movement, connection, and world-class hospitality.

Position Summary

Responsibilities

  • Support the day-to-day operations of the studio.
  • Serve as Manager on Duty and keyholder when scheduled.
  • Open and close the studio in accordance with company procedures.
  • Ensure the studio consistently meets JETSET operational and brand standards.
  • Resolve operational issues quickly while maintaining an exceptional member experience.
  • Step in to support Studio Lead responsibilities and studio operations as needed.
  • Support the recruitment, onboarding, training, and development of the Studio Lead team.
  • Coach Studio Leads on customer service, sales performance, and operational excellence.
  • Provide real-time feedback and performance coaching.
  • Support the General Manager with team communication, accountability, and performance management.
  • Act as the General Manager in their absence.
  • Support the achievement of monthly membership, retail, and revenue goals.
  • Coach the team on membership sales, lead conversion, retention, and retail performance.
  • Identify opportunities to improve studio performance and member engagement.
  • Monitor studio KPIs and support action plans to drive results.
  • Assist with Studio Lead and Instructor scheduling.
  • Coordinate shift coverage and schedule changes.
  • Support inventory management, supply ordering, and day-to-day studio administration.
  • Assist with payroll reporting, incident documentation, and operational compliance.
  • Represent JETSET within the local community.
  • Build relationships with local businesses, wellness partners, and corporate organizations.
  • Support community events, partnerships, pop-ups, and local marketing initiatives.
  • Foster meaningful relationships with members to strengthen retention and community.
  • Maintain exceptional studio presentation, cleanliness, and organization.
  • Ensure all team members consistently deliver the JETSET member experience.
  • Uphold company policies, operational procedures, and brand standards.
  • Lead with professionalism, positivity, and accountability.

Qualifications

  • Previous leadership experience in fitness, hospitality, retail, or another customer-focused environment.
  • Strong leadership, coaching, and communication skills.
  • Proven ability to drive sales and deliver exceptional customer service.
  • Excellent organizational and time management skills.
  • Passion for health, wellness, hospitality, and community building.
  • Flexible availability, including mornings, evenings, weekends, and holidays.

Success in This Role

  • Deliver exceptional member experiences.
  • Maintain outstanding operational and brand standards.
  • Achieve membership, retail, and revenue goals.
  • Develop confident, engaged, and high-performing Studio Leads and Instructors.
  • Build strong community relationships that drive studio growth.
  • Lead with integrity, professionalism, and a solutions-focused mindset.
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