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Open nowFirst seen 9 hours ago

Assistant Manager (Experience Required - Yorkville)

jiffylube-320124 open roles

Where
Yorkville, IL
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Your applicationOpen nowAssistant Manager (Experience Required - Yorkville)jiffylube-3201 · Yorkville, IL

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: first seen 9 hours ago

The posting

ASSISTANT MANAGER - JIFFY LUBE MULTICARE

*PLEASE READ REQUIREMENTS TO QUALIFY FOR THIS POSITION BEFORE APPLYING*

Position Purpose:

To ensure customers receives exceptional customer service, while providing complete, error free professional service for his/her vehicle and to maintain a pleasant, safe work environment.

  • Assist Store Manager in day to day management duties.
  • Manage store operation in absence of Store Manager.
  • Resolve customer issues and drive customer service.
  • Understand and comply with OSHA and EPA standards.
  • Ensure employees perform required procedures and follow all policies as outlined in JTSS documentation.
  • Ensure equipment and facilities are maintained, and deficiencies reported to area manager.
  • Handle personnel issues in absence of Store Manager in a professional manner, ie attendance, policy and performance issues. Document as necessary.
  • Ensure the store is opened and closed promptly. Arrive 15 min before open.
  • Assist Store Manager in training, leading and developing employees in accordance with JTSS guidelines.
  • Assist in maintain proper inventory controls and levels. Ensure ordering process is maintained.
  • Other duties as requested or assigned.

Job Competencies:

  • Customer service skills to manage the customer’s experience and difficult customer situations.
  • Ethics and integrity to treat others with respect.
  • Basic computer skills to enter customer and vehicle information correctly.
  • Cash handling skills.
  • Supervisory skills
  • Ability to work a minimum of 40 hours per week. Open availability and weekends are required, and some holidays.

Required Work Experience: (Required to be considered for this position)

  • Previous automotive shop management preferred.
  • Minimum 1 year in an assistant/ management role required.
  • Previous service advisor/ write experience required.
  • ASE certifications preferred.
  • Sales Experience required.

Education:

  • High school diploma or a GED
  • Automotive technical school or equivalent experience preferred.
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