The posting
Head of Quality – Manufacturing
## Company Overview (Details about the company are not specified.)
## Job Summary We are seeking a dynamic and visionary Head of Quality to architect, implement, and direct comprehensive quality strategies across all facets of the manufacturing organization. The role is critical in upholding industry-leading standards for product reliability, regulatory compliance, and customer satisfaction while building a robust quality culture grounded in continuous improvement and operational excellence. This executive-level position reports directly to the VP – Factory Operations and will lead a multidisciplinary quality team, drive enterprise-wide quality initiatives, and represent the company in external stakeholder interactions relating to quality and compliance.
## Responsibilities - Strategy & Leadership - Design, implement, and continuously enhance the company’s quality vision, policies, systems, and operational goals, ensuring alignment with overall business strategy. - Champion a company-wide culture of quality and compliance; proactively communicate expectations and drive accountability across all levels. - Lead, mentor, and develop a high-performing quality organization, including department managers, engineers, analysts, auditors, and technicians.
- Quality Assurance Systems
- Oversee deployment and development of ISO and other relevant quality management systems.
- Develop and refine standard operating procedures (SOPs), work instructions, and control plans for all production lines and supporting processes.
- Direct Measurement System Analysis (MSA), Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), 8D, 5 Why, and other core quality tools and approaches.
- Continuous Improvement
- Lead root cause analysis, coordinate and manage all Corrective and Preventive Action (CAPA) processes, and drive Continuous Improvement (CI) initiatives using Lean Six Sigma methodologies.
- Systematically monitor process performance, analyze data trends, and initiate actions to improve yields, reduce reject rates, and eliminate non-value activities.
- Cross-Functional Collaboration & New Product Development (NPD)
- Act as a key partner to Research and Development (R&D), Engineering, Production, and Supply Chain teams to ensure Design for Manufacturability (DFM) and effective risk mitigation during New Product Development (NPD).
- Provide strategic guidance during product launches, material changes, and process transfers to assure seamless quality integration.
- Customer & Regulatory Compliance
- Represent the company as the primary quality contact for internal and external stakeholders: customers, regulatory bodies, third-party auditors, and suppliers.
- Ensure strict adherence to customer-specific requirements, international standards, and government regulations (e.g., product safety, RoHS, REACH).
- Oversee timely management and resolution of customer complaints, warranty issues, and field returns.
- Supplier Quality & Audits
- Direct supplier qualification, audits, and ongoing supplier quality management programs.
- Deploy risk-based approaches for supplier evaluation and corrective action, collaborating closely with procurement and supplier development teams.
- Oversee internal, process, and system audits to verify compliance and identify improvement opportunities.
- Digital Transformation & Quality Analytics
- Champion the integration of digital quality tools (IoT sensors, digital SPC dashboards, predictive analytics, traceability systems).
- Set up and oversee key performance indicators (KPIs), dashboards, and advanced quality data analytics systems, delivering actionable insights for management.
- People & Culture
- Build, inspire, and lead a best-in-class quality team through effective hiring, performance management, succession planning, and continuous training.
- Foster a culture that encourages ownership, transparency, and proactive problem-solving.
## Qualifications - Experience - 10+ years of progressive quality and leadership experience in complex manufacturing environments such as automotive, electronics, appliances, aerospace, heavy engineering, or similar.
- Technical Skills
- Deep proficiency in international quality management standards, regulatory frameworks, and industry best practices (ISO, IATF, TS).
- Proven expertise with advanced quality tools (MSA, SPC, APQP, PPAP, FMEA, 8D, Lean, Six Sigma).
- Soft Skills
- Strong analytical, decision-making, and crisis management capabilities.
- Superior communication, negotiation, and stakeholder management skills (executive presence, report writing, presentation).
## Preferred Skills - Relevant bachelor’s or master’s degree in engineering or applied sciences. - Experience deploying large-scale digital transformation projects within the quality function. - Recognized thought leader or contributor within professional quality and manufacturing associations.
## Experience - A minimum of 10+ years of progressive quality and leadership experience in manufacturing environments.
## Environment (Typical work setting, location, or physical conditions are not specified.)
## Salary (Estimated salary range is not provided.)
## Growth Opportunities This role will position you at the center of the company’s commitment to world-class products and operational excellence, offering growth and leadership opportunities at the forefront of global manufacturing quality management.
## Benefits (Details about offered benefits are not specified.)
