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Open nowPosted 122 days ago

[Mid Level] Korean Bilingual Business Analyst 2 - B2B Service Planning & Process Improvement (17529-1)

JND Inc.52 open roles

Where
Englewood Cliffs, New Jersey, United States
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Your applicationOpen now[Mid Level] Korean Bilingual Business Analyst 2 - B2B Service Planning & Process Improvement (17529-1)JND Inc. · Englewood Cliffs, New Jersey, United States

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 122 days ago

The posting

[Position Overview]

  • Job Title: Korean Bilingual Business Analyst 2
  • Education: Bachelor's Degree in Business Administration, Management, or related field
  • 5+ years of experience in administrative support, project management, and cross-functional collaboration with a focus on B2B service planning and process improvement
  • Job Type: Full-Time, Hourly

[Location]

  • Englewood Cliffs, NJ

[Benefits & Perks]

  • Medical Insurance (Health, Dental & Vision)
  • 401(k)
  • Paid Time Off
  • H1B/Green Card Sponsorship for qualified employee
  • Hands-on experience at global industry leader Samsung
  • Opportunities for career advancement

[Summary]

  • Support B2B service planning and administrative functions in collaboration with cross-functional teams
  • Assist senior leadership with strategic report preparation and presentation development
  • Drive continuous process improvement by leveraging customer feedback and stakeholder input
  • Facilitate seamless project execution through report generation, meeting documentation, and PowerPoint presentations
  • Bilingual English/Korean communication required for coordination with global teams and headquarters

[Duties and Responsibilities]

  • Service Planning & Administrative Support: Oversee and execute administrative functions, including the review and documentation of service plans, project progression, and key discussions to ensure alignment with organizational goals
  • Project Support: Provide comprehensive support for project management activities, including report generation, presentation development (e.g., PowerPoint), and meeting note documentation to facilitate seamless project execution
  • Cross-Departmental Collaboration: Foster collaboration across departments to enhance B2B customer satisfaction, ensuring alignment with customer expectations and organizational objectives
  • Reporting Preparation: Assist in the preparation of strategic reports for senior leadership and the Global HQ office in Korea, ensuring accuracy, relevance, and timeliness
  • Process Improvement: Develop and optimize B2B service processes in collaboration with stakeholders, leveraging strategic thinking and customer feedback to drive continuous improvement
  • Strategic Target Alignment: Contribute to the preparation of strategic initiatives and collaborative efforts to achieve team targets, ensuring alignment with broader organizational goals

[Skills & Qualifications]

  • 5+ years of experience in administrative support, project management, and cross-functional collaboration, with a focus on B2B service planning and process improvement
  • Bilingual proficiency in English and Korean, with advanced reading and writing skills required for seamless communication with global teams and stakeholders
  • Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook, to support reporting, presentations, and documentation
  • Strong project and program management skills, with a proven ability to plan, coordinate, and execute projects and events efficiently; experience with Smartsheet is a plus
  • Exceptional relationship-building and stakeholder management skills, with the ability to collaborate internally and externally across all organizational levels
  • Strategic thinking and problem-solving abilities, with a focus on aligning B2B service processes with customer expectations and team objectives
  • Adaptability and resilience to thrive in fast-paced, dynamic environments while managing multiple priorities effectively
  • Analytical mindset with a self-driven approach to continuous learning and process optimization

[JND Boilerplate]

Our team of business professionals supports a wide range of operations including data analytics, financial analysis, program management, and strategic planning. We also have opportunities in tech/engineering, QA, and many more!

Our vision is 'We Want to See You Grow' to become the industry leader for both employee and company. For more information about JND, please visit www.jndsolutions.com

[Hashtags]

#Samsung #BusinessAnalyst #KoreanBilingual #B2B #ProcessImprovement #ProjectManagement #MidLevel #Operations #ServicePlanning #Bilingual

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