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Open nowPosted today

Duty Manager

JOB EXPERT PTE. LTD.

Pay
SGD 3,300 – SGD 4,300 a month
Where
Singapore
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Your applicationOpen nowDuty ManagerJOB EXPERT PTE. LTD. · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on JOB EXPERT PTE. LTD.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

Working Location: Central

Responsibilities:

  • Support Front Office Manager to supervise and coordinate front office operations.
  • Manage service recovery for escalated guests’ concerns and feedback.
  • Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction.
  • Collaborate with various departments on guests’ special requirements and requests.
  • Monitor front office operations to ensure adherence to organizational standards and procedures.
  • Monitor room inventory levels and reconcile discrepancies.
  • Manage staff performance to achieve departmental goals.
  • Provide coaching and guidance to improve staff work performance.
  • Manage emergency situations.
  • Record and report all unusual events to the Management.
  • Other ad-hoc duties and responsibilities as and when assigned.

Requirement:

  • At least a Diploma in Hospitality Management or equivalent.
  • Min. 2 years of working experience as Duty Manager.
  • Able to perform rotating shifts, including weekend and public holidays.
  • Team player with a positive work attitude.
  • Passionate to serve and go the extra mile for guests.
  • Possess excellent communication, interpersonal and leadership skills.
  • Able to make sound decisions and solve problems effectively.
  • Able to work under pressure.

JK Tan (R1875280)

Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766) By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application. Only shortlisted candidates will be notified.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on JOB EXPERT PTE. LTD.'s form

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  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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