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Open nowPosted 5 days ago

Assistant(e) Médical(e) - Service Client - 100%

job-room.ch104,913 open roles

Where
Coppet, VD, Switzerland
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Your applicationOpen nowAssistant(e) Médical(e) - Service Client - 100%job-room.ch · Coppet, VD, Switzerland

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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. job-room.ch postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 5 days ago

job-room.ch median: 5 days open

The posting

  • 09 octobre 2026
  • 100%
  • Durée indéterminée
  • Coppet

Unilabs, leader en diagnostics en Suisse, offre des services variés. Rejoignez une équipe dynamique avec des opportunités de croissance.

Tâches ##

  • Gérer le standard téléphonique pour le service client.
  • Traiter les réclamations des cliniques et hôpitaux.
  • Conseiller les médecins sur les protocoles pré-analytiques.

Compétences ##

  • Formation scientifique ou médicale avec 5 ans d'expérience.
  • Excellente maîtrise du français, anglais un atout.
  • Rigueur, autonomie et sens du service client.

Über uns

Unilabs ist eines der führenden Diagnostikunternehmen in der Schweiz und bietet Patientinnen und Patienten ein umfassendes Angebot an Labor-, Pathologie- sowie Bildgebungsdienstleistungen. Als führender digitaler Champion, der das gesamte diagnostische Spektrum abdeckt, retten die weltweit mehr als 13-000 Mitarbeiter von Unilabs jeden Tag Leben. In der Schweiz zählen wir 1-000 Mitarbeitende.

Ihre Aufgaben

  • Gestion du standard téléphonique
  • Gestion des boites e-mail du Customer Service
  • Transmission des résultats d'analyses
  • Rédaction et gestion de diverses correspondances
  • Traiter les réclamations provenant des cabinets, cliniques et hôpitaux
  • Conseiller les médecins sur les protocoles pré-analytiques
  • Gestion des non-conformités et les modifications de dossiers
  • Ajout d'analyses

Was Sie mitbringen

  • Formation scientifique ou médicale (diplôme de technicien/ne de laboratoire ou assistante médicale)
  • Bonnes connaissances des analyses médicales courantes, des résultats types et des protocoles pré/analytiques
  • Connaissance approfondie des pratiques de cabinet médical et hospitalières avec une expérience minimum de 5 ans
  • Être à l'aise avec les outils informatiques et faire preuve de rapidité
  • Bonne maîtrise orale et écrite du français
  • Anglais et/ou allemand serait un atout
  • Aisance au téléphone et entregent
  • Excellent sens du service clientèle et de l'écoute
  • Autonomie et initiative, solidarité dans le travail d'équipe
  • Résistance au stress
  • Gestion des priorités
  • Rigueur, soin et professionnalisme
  • Flexibilité car horaires irréguliers

Was wir Ihnen bieten

  • Ein spannendes und dynamisches Arbeitsumfeld mit viel Internationalität
  • Übernahme von Verantwortung und die Entfaltung Ihres Potenzials
  • Ein positives Arbeitsklima mit einer partnerschaftlichen Zusammenarbeit und einer wertschätzenden und anerkennenden Firmenkultur
  • Attraktive Fringe Benefits sowie eine 40h Woche und 5 Wochen Ferien
  • Jahrespauschale für Ihre persönlichen Analysen und Spezialpreise für radiologische Beratung bei der Unilabs-Gruppe

Kontakt

Frau Rym Keller, , freut sich auf Ihre Bewerbung.

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