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Assistant Médical - Service Client - 100%

job-room.ch91,426 open roles

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Coppet, VD, Switzerland
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Your applicationOpen nowAssistant Médical - Service Client - 100%job-room.ch · Coppet, VD, Switzerland
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The posting

--- base: / meta-keywords: meta-viewport: width=device-width, initial-scale=1.0 title: Assistant(e) Médical(e) - Service Client - 100% ---

Assistant(e) Médical(e) \- Service Client \- 100% ==================================================

Introduction

Unilabs is the largest provider of medical laboratory diagnostics for prescribers and hospitals in Switzerland and employs around 800 people.

Your Tasks

  • Gestion du standard téléphonique
  • Gestion des boites e\-mail du Customer Service
  • Transmission des résultats d'analyses
  • Rédaction et gestion de diverses correspondances
  • Traiter les réclamations provenant des cabinets, cliniques et hôpitaux
  • Conseiller les médecins sur les protocoles pré\-analytiques
  • Gestion des non\-conformités et les modifications de dossiers
  • Ajout d'analyses

Your Profile

  • Formation scientifique ou médicale (diplôme de technicien/ne de laboratoire ou assistante médicale)
  • Bonnes connaissances des analyses médicales courantes, des résultats types et des protocoles pré/analytiques
  • Connaissance approfondie des pratiques de cabinet médical et hospitalières avec une expérience minimum de 5 ans
  • Être à l'aise avec les outils informatiques et faire preuve de rapidité
  • Bonne maîtrise orale et écrite du français
  • Anglais et/ou allemand serait un atout
  • Aisance au téléphone et entregent
  • Excellent sens du service clientèle et de l'écoute
  • Autonomie et initiative, solidarité dans le travail d'équipe
  • Résistance au stress
  • Gestion des priorités
  • Rigueur, soin et professionnalisme
  • Flexibilité car horaires irréguliers

We Offer

  • An exciting and dynamic work environment with a lot of internationality
  • Taking responsibility and unfolding your potential
  • A positive working atmosphere with a partnership and appreciative corporate culture
  • Attractive fringe benefits as well as a 40\-hour week and 5\-weeks vacation
  • Annual fee for your personal analyses and special prices for radiological advice from the Unilabs Group

Contact details

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![Unilabs]( )

* Chemin des ères 2 1296 Coppet

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![Unilabs]( )

* Chemin des ères 2 1296 Coppet

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