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Open nowPosted 2 days ago

Conseiller clientèle téléphonique 60% (h/f/d)

job-room.ch97,677 open roles

Where
Switzerland
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Your applicationOpen nowConseiller clientèle téléphonique 60% (h/f/d)job-room.ch · Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

9.1% of postings close within 7 days. Measured by our own scanner across the market. job-room.ch postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.1%7 days
  4. 15.5%14 days
  5. 34.0%30 days
This job: posted 2 days ago

job-room.ch median: 5 days open

The posting

  • 10 octobre 2026
  • 60%
  • Durée indéterminée
  • Zentraler Lage

Rejoignez TELAG, pionnier du téléservice depuis 1959. Participez à notre succès!

Tâches ##

  • Répondez aux questions sur le support des terminaux.
  • Assurez le Helpdesk et le support technique de 1er niveau.
  • Traitez les réclamations et documentez les demandes.

Compétences ##

  • Parfaitement bilingue en allemand et anglais, français souhaité.
  • Compétences informatiques avancées, Excel et Word.
  • Excellente communication et empathie dans le service client.

Deviens toi aussi TELAGien·ne !

En 1959, TELAG a été le premier fournisseur d-un service téléphonique. Aujourd-hui, nous allions tradition et innovation et nous nous imposons à l-ère de la numérisation grâce à notre qualité et notre efficacité. Les relations clients sont notre cœur de métier, nous nous orientons vers les normes de qualité les plus élevées.

Es-tu un·e conseiller·ère clientèle passionné·e et souhaites-tu façonner activement notre avenir ? Très bien, nous recherchons précisément toi ! Renforce notre équipe et deviens partie intégrante de notre histoire à succès.

Tes tâches :

  • Tu réponds aux questions générales concernant le support des terminaux et leurs services
  • Tu es responsable de la ligne d-information, du helpdesk et du support technique de premier niveau
  • Tu transmets les demandes complexes ou les pannes non résolues au support de second niveau ou aux départements spécialisés compétents
  • Tu aides les clientes et clients à la mise en service, à la configuration et à l-utilisation des terminaux de paiement
  • Tu documentes toutes les demandes clients et les mesures prises dans le système
  • Tu reçois les réclamations et les traites

Ton profil :

* Tu parles couramment allemand et anglais ? *

Possèdes-tu en plus des connaissances en français conversationnel ?

  • Tu es à l-aise avec l-utilisation d-un PC et as des connaissances avancées en informatique - Excel, Word & Co. te sont familiers
  • La communication est ta force - tu sais t-exprimer clairement et professionnellement et gardes toujours une vue d-ensemble
  • Tu travailles de manière structurée et fiable - le chaos ? Pas avec toi !
  • Tu prends plaisir à conseiller et as une personnalité empathique

Ce qui t-attend :

Une formation complète pour que tu te sentes à l-aise chez nous dès le début. Horaires d-intervention du lundi au vendredi, de 18h00 à 22h00 / samedi et dimanche de 07h00 à 22h00 (y compris jours fériés)

Après environ trois mois de formation, tu as la possibilité de travailler en télétravail (4 jours en télétravail, 1 jour sur site)

Si tu te sens concerné·e et souhaites offrir aux clientes et clients une expérience de service inoubliable, envoie-nous tes documents complets (CV, certificats de travail/diplômes) à Monsieur Noah Metzger, [email protected].

Monsieur Noah Metzger

Recruteur

[email protected]

071 666 90 80

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