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Delivery Manager

job-room.ch93,716 open roles

Where
Zürich, ZH, Switzerland
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Your applicationOpen nowDelivery Managerjob-room.ch · Zürich, ZH, Switzerland
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  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted yesterday

job-room.ch median: 4 days open

The posting

We're looking for a Delivery Manager to join our team in Geneva, Switzerland in a hybrid working mode. In this role, you will manage end-to-end delivery across multiple initiatives for clients in the Romandie region, ensuring alignment with scope, timelines and quality standards. You will play a key part in establishing trust-based client relationships, driving delivery excellence and enabling AI-driven practices across the software development lifecycle. This is an opportunity to influence critical programs across diverse industries and contribute to EPAM's growth in the Swiss market.

Responsibilities Oversee end-to-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget and timelines Implement delivery governance, pacing and reporting for transparency and continuous improvement Apply data-driven management using key performance indicators, dashboards and operational metrics Lead AI adoption and enablement to enhance productivity in delivery processes Build and maintain trust-based relationships with client stakeholders as the main point of contact Manage risks, changes and escalations to ensure predictable delivery Manage financial aspects of delivery, including forecasting, margin control and cost efficiency Ensure compliance with Master Service Agreements (MSAs) and Statements of Work (SOWs), maintaining scope control and contractual adherence Drive effective staffing, onboarding, coaching and performance management within delivery teams Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives Requirements Proven experience in delivery leadership roles (Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services Strong background in managing complex projects and client stakeholder relationships Experience governing delivery under MSAs and SOWs, including scope and change management Understanding of technology-related legal concepts such as data privacy and delivery obligations Technical exposure to enterprise environments, ERP platforms, cloud ecosystems such as Azure, AWS or GCP and system integrations Practical knowledge of the software development lifecycle, with Agile and Waterfall experience Hands-on experience using AI tools such as coding assistants, agentic frameworks and large language model APIs Ability to demonstrate AI adoption in real delivery work Ability to identify and quantify AI use cases and articulate value to technical and business stakeholders Strong communication and stakeholder management skills, with professional fluency in English and French Nice to have Familiarity with the Geneva and Romandie business environment and local client expectations Experience in governance or engineering transformation using generative AI techniques Exposure to business development activities such as contributions to requests for proposal (RFPs) and requests for information (RFIs)

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