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Open nowPosted 2 days ago

Quality System Specialist

job-room.ch88,451 open roles

Where
Aargau, Switzerland
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Your applicationOpen nowQuality System Specialistjob-room.ch · Aargau, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. job-room.ch postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 2 days ago

job-room.ch median: 4 days open

The posting

  • Life Sciences - IT + Digital
  • Aargau
  • Contracting
  • Vollzeit
  • 1st Level Support, LIMS, Windows Server, Active Directory, CSV

Deine Aufgaben:

  • Betreuung und Unterstützung von Endanwendern im Laborbereich.
  • Verantwortung für den gesamten Support des Assess & Release Systems.
  • Sicherstellung des laufenden Betriebs und Supports von Labor- und Geschäftssystemen.
  • Teilnahme an einem 24/7-Bereitschaftsdienst, einschließlich Nacht- und Wochenenddiensten, im Rotationsprinzip.
  • Ansprechpartner für wichtige Endanwender außerhalb der jeweiligen Fachabteilung.
  • Erfassung und Bearbeitung von Incidents und Service Requests über ein Ticketsystem.
  • Analyse, Priorisierung und Bearbeitung von Störungen sowie Durchführung von Root-Cause-Analysen.
  • Selbstständige Lösung von Problemen oder Weiterleitung an den 2nd-Level-Support.
  • Koordination von Endanwendergruppen und Eskalationen.
  • Unterstützung des 2nd-Level-Supports bei der Klärung und Analyse von Problemen.
  • Prüfung und Validierung vorgeschlagener Lösungen sowie Durchführung notwendiger Tests.
  • Enge Zusammenarbeit mit dem 2nd-Level-Support bei der Untersuchung von Störungen.
  • Kommunikation und Koordination mit den Endanwendern bei Major Incidents.
  • Überwachung von Schnittstellen und Bearbeitung von Business Errors.
  • Durchführung von Systemaktionen und operativen Support-Tätigkeiten.
  • Unterstützung bei der Einführung neuer Systeme und Laborgeräte.
  • Kontinuierliche Verbesserung der Labor-IT-Systeme und Supportprozesse.

Dein Profil:

  • Abgeschlossene IT-Ausbildung oder vergleichbare Qualifikation; idealerweise ein weiterführender Abschluss im Bereich IT oder Automatisierung.
  • Mindestens 2 Jahre Berufserfahrung in komplexen Unternehmens- oder IT-Umgebungen.
  • Erfahrung in der Administration und Betreuung von Laborsystemen.
  • Gute Kenntnisse in Windows Server, Active Directory und Client-Betriebssystemen.
  • Erfahrung mit Computerized System Validation (CSV).
  • Kenntnisse im Bereich Netzwerk- und IT-Infrastruktur.
  • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
  • Gute Kommunikationsfähigkeiten.
  • Ausgeprägte Service- und Kundenorientierung sowie die Fähigkeit, auch in Notfallsituationen ruhig und professionell zu handeln.
  • Teamfähigkeit.
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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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