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Open nowPosted 2 days ago

Team Leader Support IT de Proximité (H/F)

job-room.ch90,608 open roles

Where
Carouge, GE, Switzerland
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Your applicationOpen nowTeam Leader Support IT de Proximité (H/F)job-room.ch · Carouge, GE, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. job-room.ch postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 2 days ago

job-room.ch median: 2 days open

The posting

  • 30 septembre 2026
  • 100%
  • Durée indéterminée
  • anglais (Courant), français (Courant)
  • Rue de la Gabelle 6, 1227 Carouge
  • Se connecter pour voir l-estimation de salaire de jobup.ch

Envie d-un rôle où votre leadership a un impact concret sur des milliers d-utilisateurs ? ##

Pour accompagner l-un de ses clients, acteur majeur du monde des organisations internationales, CeRFI recherche un Team Leader Support IT de Proximité capable de fédérer une équipe, garantir l-excellence de service et intervenir comme point d-escalade technique sur les situations les plus complexes.

 Si vous aimez les défis, les responsabilités et les environnements exigeants, rencontrons-nous.

Votre profil ###

Vous êtes un professionnel du support IT ayant évolué vers un rôle de leadership tout en conservant une forte implication technique.

Leadership & Management ###

  • Expérience confirmée dans la gestion d-une équipe de support informatique;
  • Leadership fédérateur et orientation résultats;
  • Excellentes capacités d-organisation et de communication;
  • Sens du service et culture de l-excellence opérationnelle.

Expertise technique ###

Vous êtes capable d-intervenir sur les problématiques les plus complexes rencontrées par une équipe de support de proximité :

  • Windows, macOS et terminaux mobiles;
  • Microsoft Intune et gestion moderne des postes de travail;
  • Microsoft 365 : Teams, Outlook, SharePoint, OneDrive, Power BI;
  • Active Directory et Microsoft Entra ID;
  • Outils ITSM et processus ITIL®;
  • Équipements utilisateurs, périphériques et salles de réunion connectées;
  • Diagnostic, analyse et résolution d-incidents complexes;
  • Gestion des connaissances et documentation technique.

Langues ###

  • Français courant
  • Anglais courant

Atouts ###

  • Certification ITIL®.
  • Certification Microsoft Modern Workplace.
  • Expérience dans un environnement international ou multiculturel.
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