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Open nowPosted 3 days ago

Customer Support für digitale Restaurantlösungen (m/w/d) (Callcenteragent/in)

Job Traveler GmbH

Where
Attiki, Greece
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Your applicationOpen nowCustomer Support für digitale Restaurantlösungen (m/w/d) (Callcenteragent/in)Job Traveler GmbH · Attiki, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Job Traveler GmbH's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 3 days ago

The posting

Du kennst die Gastronomie und weißt, dass ein technisches Problem kurz vor dem Mittags- oder Abendservice schnell zum echten Notfall wird? In dieser Position unterstützt du Restaurants bei der Nutzung einer modernen Reservierungs- und Gästemanagement-Plattform.Deine Aufgaben- Du betreust Restaurants per Telefon, E-Mail, Live-Chat und WhatsApp. * Du beantwortest Fragen zur Plattform und unterstützt die Kunden bei technischen oder allgemeinen Anliegen. * Du erklärst Funktionen verständlich und hilfst den Restaurants dabei, passende Lösungen zu finden. * Du bearbeitest täglich eine größere Anzahl an Kundenanfragen und setzt die richtigen Prioritäten. * Du erkennst, wenn ein Problem besonders dringend ist, beispielsweise kurz vor dem Mittags- oder Abendservice. * Du dokumentierst Kundenanfragen sorgfältig im internen Ticketsystem. * Du leitest komplexere technische Probleme oder spezielle Abrechnungsfragen an die zuständigen Fachabteilungen weiter. * Du repräsentierst das Unternehmen freundlich, professionell und serviceorientiert.Das bringst du mit- Deutschkenntnisse auf mindestens C1-Niveau, idealerweise muttersprachlich sowie gute Englischkenntnisse * Erfahrung im Kundenservice, in der Gastronomie oder im Hospitality-Bereich * Sehr gute mündliche und schriftliche Kommunikationsfähigkeiten * Empathie und ein gutes Verständnis für die Abläufe in Restaurants * Sicherer Umgang mit Computern und digitalen Systemen * Die Fähigkeit, mehrere Anfragen gleichzeitig zu bearbeiten und sinnvoll zu priorisierenDeine Benefits- Monatliches Bruttogehalt von 1.400 € für deutschsprachige Mitarbeitende * Performance-Bonus von bis zu 10 % * 500 € Jubiläumsbonus * Arbeitszeiten zu normalen Businesshours zwischen 9h30 und 19h00 von Montag - Sonntag * Private Lebens- und Krankenversicherung * Kostenfreie Nutzung des firmeneigenen Fitnessstudios * Täglicher Netto-Zuschuss auf eine Mealcard * Möglichkeit auf feste Arbeitszeiten für Mütter mit Kindern bis zu zwei Jahren * Internationales Arbeitsumfeld in einem wachsenden Hospitality-Tech-UnternehmenStartterminDein neues Abenteuer kannst du innerhalb der nächsten 2 Monate starten.Interesse?Dann bewirb dich bei Job Traveler und erfahre mehr über das Unternehmen, den Standort und den weiteren Bewerbungsprozess.

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Job Traveler GmbH's form

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