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Open nowPosted 88 days ago

Специалист по приему и обработке экстренных вызовов "112"

БУ "БЕЗОПАСНЫЙ РЕГИОН"

Where
Омск, Russia
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Your applicationOpen nowСпециалист по приему и обработке экстренных вызовов "112"БУ "БЕЗОПАСНЫЙ РЕГИОН" · Омск, Russia
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 88 days ago

The posting

- Прием СМС-сообщений, сообщений, поступивших от систем мониторинга, вызовов и сообщений, поступивших из центра ГНСС. - Регистрация факта передачи сообщения в ЭОС, АВС, и ЕДДС и др. с помощью аппаратно-программных средств. - Получение и регистрация данных с помощью аппаратно-программных средств от заявителя (о явных и потенциальных угрозах для жизни, здоровья и имущества заявителя, а также угрозы нарушения правопорядка). - Определение необходимости привлечения к реагированию на происшествие экстренных оперативных служб, аварийно-восстановительных служб, ЕДДС и др. - Определение необходимости оказания справочно-консультативной помощи заявителю. - Информирование служб о происществии. - Координация действий заявителя и специалистов служб, привлеченных к реагированию на происшествие. - Предоставление дополнительных разъяснений по вопросам предоставленной справочной информации и/или переданных рекомендаций.

Оператор 112 должен: - Кратко и понятно формулировать вопросы для получения информации, находить понятные заявителю формулировки, задавать наводящие вопросы, оценивать и учитывать психологическое состояние заявителя. - Использовать программно-аппаратные средства, применяемые для приема экстренных вызовов, оповещения экстренных оперативных служб, аварийно-восстановительных служб и единых дежурно-диспетчерских служб. - Пользоваться топографической картой для определения возможного местонахождения заявителя. - Наличие навыков набора текста - не менее 150 знаков в минуту.. - Стрессоустойчивость, способность решать задачи в условиях ограниченного времени.

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