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ClosedPosted 26 days ago

Специалист по работе с входящими обращениями

ИП Павлова Микаэла-Севастьяна Геннадьевна

Where
Москва, Russia

This posting closed on 2026-10-24.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 26 days ago

The posting

Обязанности: Своевременно отвечать клиентам в рабочих чатах; Вести грамотную деловую переписку; Общаться с клиентами по готовым шаблонам и инструкциям; Выявлять потребность и заинтересованность клиента; Отвечать на основные вопросы и поддерживать диалог; Получать контактный номер заинтересованного клиента; Фиксировать информацию и передавать заявку в CRM; Передавать подготовленного клиента менеджеру для дальнейшей работы; В отдельных случаях и по предварительному согласованию общаться с клиентами по телефону; Вести простую отчётность по обработанным обращениям. Условия: Фиксированный оклад 75 000 ₽ в месяц; Совокупный доход до 140 000 160 000 ₽ в месяц в зависимости от объёма и результатов обработки обращений; Понятная система учёта результатов и начислений; Полностью удалённая работа без посещения офиса; Возможность выбрать подходящий график: 2/2, 3/3 или 5/2; Работа только с входящими обращениями; Готовые шаблоны общения и рабочие инструкции; CRM для фиксации и передачи заявок; Обучение рабочему процессу перед началом работы. Требования: Грамотная письменная речь; Ответственность и пунктуальность; Стабильный интернет; Возможность быть на связи в согласованное рабочее время; Внимательность при работе с информацией; Умение вежливо и уверенно общаться с людьми; Готовность работать по установленным инструкциям и вести отчётность; Базовые навыки работы с компьютером, чатами и мессенджерами.

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