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Open nowPosted 45 days ago

Начальник отдела по работе с обращениями граждан и делопроизводству

АДМИНИСТРАЦИЯ ТОКМАКСКОГО МУНИЦИПАЛЬНОГО ОКРУГА

Where
Токмак, Russia
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Your applicationOpen nowНачальник отдела по работе с обращениями граждан и делопроизводствуАДМИНИСТРАЦИЯ ТОКМАКСКОГО МУНИЦИПАЛЬНОГО ОКРУГА · Токмак, Russia
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 45 days ago

The posting

руководить работой отдела, распределять задачи и контролировать их исполнение; организовывать приём, регистрацию и учёт обращений граждан; обеспечивать соблюдение сроков и порядка рассмотрения обращений (в т. ч. по ФЗ № 59‑ФЗ); координировать направление обращений в компетентные подразделения или иные органы, контролировать подготовку ответов; вести делопроизводство, организовывать документооборот и хранение документов, передачу дел в архив; анализировать обращения, готовить отчёты и аналитические материалы для руководства; участвовать в организации личного приёма граждан; следить за соблюдением нормативных требований, предлагать меры по улучшению работы отдела.

образование высшее (часто по направлениям государственное и муниципальное управление, юриспруденция, документоведение либо с профпереподготовкой по профилю); опыт работы не менее 2 3 лет в сфере делопроизводства, работы с обращениями или на руководящей должности; знание законодательства в первую очередь ФЗ № 59‑ФЗ О порядке рассмотрения обращений граждан, ФЗ № 152‑ФЗ О персональных данных, норм делопроизводства и архивного дела; навыки организация работы подразделения, контроль исполнения задач, работа в системах электронного документооборота (СЭД), владение офисными программами; управленческие компетенции умение распределять нагрузку, ставить задачи, контролировать сроки, анализировать результаты; личные качества стрессоустойчивость, внимательность, грамотная речь, навыки делового общения.

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