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Open nowPosted 65 days ago

Специалист контакт-центра

АО "МЫТИЩИНСКАЯ ЯРМАРКА"

Where
Мытищи, Russia
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Your applicationOpen nowСпециалист контакт-центраАО "МЫТИЩИНСКАЯ ЯРМАРКА" · Мытищи, Russia
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: posted 65 days ago

The posting

Консультировать клиентов и партнеров по графику работы Общества, предоставлять общую информацию. Осуществлять рассылку информации с помощью базы данных или телефонное информирование. Осуществлять работу в онлайн-чатах на сайте, в мессенджерах и социальных сетях, обеспечивая оперативное взаимодействие с клиентами и партнерами. Осуществлять обработку входящих звонков и электронных писем. Работа с базой данных, регистрация заявок.

СТАВКА 0,25, с оплатой пропорционально отработанному времени (9500 р.), удаленный формат работы, с посещением офиса не реже одного раза в месяц, для участия в очных совещаниях и развивающих мероприятиях. Опыт работы на должности администратора, специалиста контакт-центра, колл-центра (схожие направления) от 2-х лет. ОБЯЗАТЕЛЬНО практический опыт работы (подтвержденный записью в тк-этк), в сфере обслуживания клиентов по дистанционным каналам не менее 1 года (высокие репутационные риски компании) . Знание законодательных и нормативных правовых актов, регламентирующих предпринимательскую, коммерческую и рекламную деятельность. Знание принципов работы средств вычислительной техники, коммуникаций и связи. Уверенный пользователь ПК, MC Office, системы управления взаимоотношений с клиентами (CRM). Знание этики делового общения. Знание основ делопроизводства и документооборота. Внимательность к деталям. Коммуникабельность и умение выстраивать деловые отношения. Устойчивый домашний интернет, так как формат работы дистанционный.

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