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Open nowPosted 50 days ago

Консультант-эксперт

ООО "СИБИНТЕК-СОФТ"

Where
Химки, Russia
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Your applicationOpen nowКонсультант-экспертООО "СИБИНТЕК-СОФТ" · Химки, Russia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ООО "СИБИНТЕК-СОФТ"'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 50 days ago

The posting

Осуществлять сопровождение и техническую поддержку системы SAP в рамках нетиповых задач высокой сложности, требующих экспертного уровня знаний и опыта, в соответствии с соглашением об уровне сервиса (далее - SLA) и требованиями заключенных договоров по направлению деятельности Подразделения. Обеспечивать исполнение SLA и выполнение мер, направленных на повышение уровня SLA. Проводить анализ работы пользователей/системы при обработке зарегистрированных в ITSM-системе обращений, не требующих экспертных знаний, поиск решений и выполнение работ по устранению ошибок, относящихся к стандартным настройкам ПО SAP. Маршрутизировать запрос о решении обращений, зарегистрированных в ITSM-системе, связанных с функционированием системы. Корректировать настройки/параметры системы для решения обращений, зарегистрированных в ITSM-системе. Осуществлять поиск SAP-note, рекомендаций поставщиков для решения обращений, зарегистрированных в ITSM-системе. Тестировать SAP-note.

опыт работы с ERP-системами; опыт поддержки/разработки/внедрения IT-систем; оценка объемов работ и соблюдение сроков их выполнения; умение анализировать входные и исходные данные; разработка регламентных документов, пользовательской и эксплуатационной документации; уверенный пользователь офисных компьютерных программ: MS Office, MS Outlook, Adobe Reader, MS Visio, MS Project, MS PowerPoint; умение осуществлять коммуникации и культура речи.

Posting text belongs to the employer. Removal requests: contact us.

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