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Open nowPosted 11 days ago

Ведущий специалист поддержки информационных систем

АО "ГРИНАТОМ"

Where
Неман, Russia
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Your applicationOpen nowВедущий специалист поддержки информационных системАО "ГРИНАТОМ" · Неман, Russia
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The clock on this job

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11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 11 days ago

The posting

Поддержка и эксплуатация информационных систем класса APS и ERP, на современном автоматизированном производстве Приём, регистрация и сопровождение обращений пользователей, консультирование по работе информационных систем и устранение типовых пользовательских ошибок Проведение первичной диагностики инцидентов: проверка доступов, прав, данных, сервисов, логов, веб-интерфейсов и интеграций Администрирование и техническое сопровождение прикладных систем и компонентов инфраструктуры (PostgreSQL, Docker, Kafka, Astra Linux) Выполнение регламентных и профилактических работ: контроль работоспособности систем, обновление ПО, обслуживание БД, ротация логов, перезапуск сервисов, обслуживание АРМ, управление лицензиями и API-ключами Анализ сбоев и расхождений в производственных системах и интеграциях, восстановление корректной работы и участие в решении сложных и нетиповых инцидентов Сбор диагностической информации и эскалация, взаимодействие с пользователями и техническими специалистами, ведение базы знаний и эксплуатационной документации

Опыт работы в ERP обязателен в части: информационных потоков и интеграций, механизмов проведения документов, основных процессов производственного планирования и управления производством Опыт поддержки систем оперативного управления производством (ERP/APS) или смежных (WMS) приветствуется Желательно умение читать и интерпретировать производственные метрики/события (заказы, операции, простои, статусы) Желательно понимание архитектуры и основных объектов конфигурации 1С Уверенный пользователь офисного пакета: текстовый редактор, редактор электронных таблиц, мессенджеры, корпоративная почта. На продвинутом уровне, шаблоны, формулы Личные качества: аналитический склад ума, нацеленность на результат

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