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Open nowPosted 4 days ago

Оператор входящих сообщений / менеджер чатов

ООО "ОЗОН КАЛИНИНГРАД"

Where
Калининград, Russia
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Your applicationOpen nowОператор входящих сообщений / менеджер чатовООО "ОЗОН КАЛИНИНГРАД" · Калининград, Russia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ООО "ОЗОН КАЛИНИНГРАД"'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 4 days ago

The posting

Обрабатывать входящие обращения клиентов Ozon в чате (основной канал), по почте и телефону Взаимодействовать со смежными командами для решения нестандартных вопросов Анализировать запросы, выявлять их причины и систематизировать проблематику Мотивация Оклад + премии + доплаты Доплата за ночные смены 20% Двойная оплата за работу в праздничные и выходные дни Бонус Приведи друга 8 000 рублей (действует в период производственной необходимости) Зарплатный проект с кэшбеком до 30% на Ozon и до 25% у других партнеров Сниженные планы показателей на период адаптации (первые 3 месяца) Частичная компенсация расходов на интернет и электричество ДМС с первого месяца работы График Полностью удалённая работа Плавающий график работы (заблаговременное планирование начала и окончания смен) Полная занятость по 9 или 12 часов (доступность графика зависит от потребности на линии) Прозрачное расписание активностей и перерывов в личном кабинете Оформление Официальное трудоустройство по ТК РФ с первого дня обучения Полностью дистанционный документооборот А также Оплачиваемое обучение с тренером и наставником: курсы, стажировка, полный доступ к базе знаний Понятный карьерный путь: ясные шаги и возможности для роста Доступ к учебным программам Университета Ozon с привлечением лучших внешних провайдеров профессионального образования Бесплатные консультации экспертов разных областей через сервис "Понимаю" Скидки и специальные предложения от партнеров по России (BestBenefits)

ПК/ноутбук с ОС Windows 10 / MAC 12 и выше, оперативной памятью не менее 8Гб, гарнитура, камера; Смартфон для доступа к рабочим сервисам; Стабильный интернет и тихое место для работы; Грамотно пишете и говорите; Уверенно работаете с ПК и офисными программами; Скорость печати от 120 зн/мин.

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    The review screen in CV Rocket: how each CV was read, round by round.

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