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Open nowPosted 4 hours ago

Especialista em Assuntos do Consumidor (Qualidade e Reclamação do Cliente)

Jobcenter do Brasil

Where
São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowEspecialista em Assuntos do Consumidor (Qualidade e Reclamação do Cliente)Jobcenter do Brasil · São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jobcenter do Brasil's own form.

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 4 hours ago

The posting

Somos a Jobcenter do Brasil, comprovadamente a melhor fornecedora de temporários e terceirizados do país. Estamos contratando um Especialista em Assuntos do Consumidor para atuar em um de nossos clientes, uma empresa multinacional do segmento de seguros. Buscamos um profissional dinâmico, comunicativo, com foco em resultados, capacidade de planejamento e habilidade para identificar as necessidades dos clientes, oferecendo soluções adequadas e contribuindo para a excelência no atendimento e a consolidação da empresa no mercado de seguros.Responsabilidades e atribuiçõesO profissional deverá contribuir para a melhoria contínua da experiência do cliente, garantindo conformidade com requisitos regulatórios, excelência operacional e fortalecimento das competências técnicas das equipes. Será responsável pela criação e revisão de documentação técnica, auditoria da qualidade dos atendimentos e participação ativa em projetos e processos globais relacionados à qualidade e suporte técnico.Mantém e monitora sistemas para garantir que todas as investigações de reclamações de produtos recebidas sejam adequadamente investigadas e concluídas de acordo com o procedimento de tratamento de reclamações da empresa.Requisitos e qualificaçõesExperiência com supervisão, técnico, reclame-aqui, qualidade de call center ou qualidade na área da saúde; Experiência com interface e orientação de equipe;Inglês intermediário/avançado;experiência em empresas de dispositivos médicos, indústrias farmacêuticas e segmento de saúde será considerado um diferencial;Ensino superior completo.Informações adicionaisVale TransporteVale RefeiçãoAssistência MédicaSeguro de VidaHorário de Trabalho: 08:30 às 18:15Local de Trabalho: Berrini - SP Contrato terceirizado pela CLT com prazo determinado em torno de 11 meses.

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