The posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Director, Global Luxury & Lifestyle Sales (Transient/Group) based in the United States.
Lead strategic sales initiatives across a portfolio of luxury and lifestyle travel accounts, driving revenue growth and market share for a collection of hotel brands. In this role, you will develop high-value relationships with luxury travel agencies, consortia networks, and key decision-makers across the Midwestern United States. You will oversee transient and group luxury travel opportunities, translating account insights into effective sales strategies and measurable commercial results. Working closely with hotel sales teams and property leadership, you will strengthen partnerships, improve booking conversion, and deliver exceptional client engagement. This remote position combines strategic account management, business development, and collaboration across multiple properties. The ideal candidate brings deep hospitality industry knowledge, strong luxury travel connections, and a proven ability to grow strategic accounts.
Accountabilities:
- Manage and grow a portfolio of luxury travel agency and consortia accounts to maximize revenue and market share.
- Assess account opportunities, develop annual account plans, and implement strategies and tactics to increase bookings and commercial performance.
- Build relationships with key decision-makers, executive stakeholders, support teams, and other influential contacts within client organizations.
- Coordinate transient and group luxury travel requests, ensuring high-quality service and effective engagement with clients and hotel partners.
- Collaborate with hotel sales teams to organize in-person events, client meetings, familiarization trips, and property site inspections.
- Respond to client inquiries and resolve issues while identifying opportunities to generate incremental business.
- Partner with hotel-facing sales teams to support priority hotel portfolios and deliver on commercial objectives.
- Maintain accurate sales activity records, account profiles, contact information, and strategic account plans within relevant sales systems.
- Complete annual account planning and required strategic sales reporting in accordance with established regional policies.
- Coordinate with hotel management and sales teams to align expectations, establish goals, and maintain strong working relationships across properties.
- Monitor competitor activity and market trends using client interactions and publicly available information, sharing relevant insights with stakeholders.
- Manage sales expenses effectively and support client entertainment and familiarization activities as needed.
- Serve as a resource for on-property hotel teams and involve general managers and sales staff in client meetings where appropriate.
- Report market developments and relevant sales insights to regional luxury and lifestyle sales leadership.
- Bachelor's or Master's degree in Marketing, Management, Business, or a related field preferred; equivalent education and relevant professional experience may also be considered.
- 6–8 years of progressively responsible experience in the service industry.
- At least 4 years of experience in multi-unit or corporate roles within a hotel environment.
- Strong knowledge of luxury consortia networks and travel agency partners across the Midwestern United States.
- Experience managing and coordinating transient and group luxury travel opportunities for hotel partners.
- Strong knowledge of hotel products, rates, and marketing programs.
- Demonstrated ability to develop and maintain relationships with senior customer stakeholders and key decision-makers.
- Understanding of the business and technical processes relevant to multi-property sales and strategic account management.
- Ability to represent multiple hotel properties effectively while working remotely from colleagues and management.
- Proven ability to establish goals, define performance targets, and deliver projects on time.
- Strong communication, organization, relationship-building, and problem-solving skills.
- Annual salary range of $84,000–$139,000.
- Eligibility for bonus compensation, where applicable.
- Paid time off.
- Medical, dental, and vision insurance.
- Additional employee benefits as part of a comprehensive benefits package.
- Work arrangement: Remote.
- Eligible locations: Candidates must reside in Illinois, Indiana, Iowa, Minnesota, Michigan, Missouri, Nebraska, Ohio, or Wisconsin.
- Proximity requirement: Must live within one hour of a major U.S. airport.
- Travel requirement: Approximately 25–35%.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
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