The posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an English to Slovenian Review Lead for UI, Marketing & Product Content based in the United States.
This remote freelance opportunity is designed for an experienced localization quality professional who can lead linguistic standards for high-visibility global technology products. You will serve as the primary linguistic quality owner for Slovenian content, ensuring consistent interpretation of client expectations across user interfaces, marketing, product, informational, legal, and support materials. Working closely with reviewers, post-editors, and client stakeholders, you will translate quality standards into practical guidance, coaching, and measurable improvements. You will oversee quality audits, facilitate alignment discussions, and manage escalations with evidence-based recommendations. With approximately 24 hours of work per month, this role offers a long-term collaboration with international teams, supported by established linguistic resources, onboarding, and ongoing training.
Accountabilities:
- Analyze style guides, glossaries, and client quality updates to determine their impact on content categories, quality criteria, and review expectations.
- Track client feedback, corrections, calibration discussions, and alignment decisions to identify implicit expectations and ensure consistent application across the Slovenian locale.
- Serve as the primary linguistic point of contact for the client's Language Manager on quality discussions, clarifications, arbitration, and escalations.
- Organize regular alignment roundtables with the language community to strengthen shared understanding of quality standards and resolve recurring linguistic issues.
- Prepare structured monthly quality reports covering performance, priority improvement areas, style guide updates, notable errors, and arbitration outcomes.
- Coach reviewers individually using specific examples, conduct shadowing sessions, and deliver targeted training based on real alignment data.
- Monitor the locale's review service performance, including RQE audit results and alignment scores, and implement initiatives to improve quality.
- Maintain an accurate, well-documented arbitration record, ensuring that every issue escalated to the client is valid, evidence-based, and clearly justified.
- Analyze error concentrations, severity trends, and recurring justification patterns to identify systemic quality issues and opportunities for improvement.
- Propose evidence-based style guide enhancements that address recurring challenges and clarify expectations across different content types.
- Share cross-locale quality insights and improvement opportunities with the broader quality management team.
- Build and maintain a productive working relationship with client stakeholders, raising concerns through appropriate channels and minimizing unexpected quality discrepancies.
- Ensure that the language community consistently applies the client's decisions while balancing linguistic accuracy, content purpose, and category-specific requirements.
- 3–5+ years of experience in Localization Quality Assurance (LQA), senior language leadership, quality governance, or a closely related field.
- Direct experience serving as a primary point of contact for client Language Managers or comparable stakeholders.
- Proven experience managing formal arbitration and escalation processes, resolving linguistic disagreements, and facilitating constructive discussions.
- Strong practical knowledge of localization quality evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
- Ability to analyze style guide and glossary changes, identify implicit client expectations, and adapt quality standards to different content categories, such as marketing, legal, product, and UI content.
- Experience facilitating one-to-one coaching, reviewer shadowing, language alignment roundtables, and structured monthly quality reporting.
- Strong analytical skills, including the ability to track error patterns, severity changes, alignment performance, and recurring quality issues.
- Ability to turn quality findings and reviewer justifications into actionable recommendations and improvements to linguistic guidelines.
- Native-level proficiency in Slovenian and professional-level English.
- Excellent written and verbal communication skills, sound judgment, and the ability to explain linguistic decisions clearly and diplomatically.
- Strong organizational skills and the ability to manage quality governance activities independently in a remote environment.
- Preferred: Experience supporting large-scale technology localization programs and working with calibration or alignment tools.
- Fully remote freelance arrangement, subject to approved-country eligibility.
- Approximately 24 hours of work per month, providing a defined ongoing project commitment.
- Opportunity to build a long-term professional partnership with international teams.
- Involvement in high-visibility global technology products and localization programs.
- Comprehensive onboarding and ongoing training.
- Access to established linguistic resources and quality management frameworks.
- Opportunity to influence language quality standards, reviewer development, and continuous improvement initiatives.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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