Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 30 hours ago

Operations Lead, Coaching

Jobgether3,813 open roles

Where
US
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperations Lead, CoachingJobgether · US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jobgether's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. Jobgether postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 30 hours ago

Jobgether median: 7 days open

The posting

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Operations Lead, Coaching based in the United States.

The Operations Lead, Coaching will build and scale the systems that enable a growing coaching team to deliver a consistent, high-quality learner experience. This role combines operational strategy, process improvement, data management, and team enablement in a fast-moving, mission-driven environment. You will oversee coach recruitment support, onboarding, tools, resources, and operational workflows while ensuring coaches can focus on helping learners succeed. By identifying root causes and implementing durable solutions, you will improve efficiency, reduce friction, and prepare operations for significant team growth. Working closely with program, client success, product, and engineering teams, you will turn feedback and data into practical improvements. This is an opportunity to shape how coaching operates at scale while contributing to employee development, client outcomes, and long-term career growth.

Accountabilities

  • Design and continuously improve the coach onboarding process, helping new coaches move from offer acceptance to their first learner call efficiently and confidently.
  • Build scalable onboarding systems and workflows that can support substantial growth in coaching team size and operational volume.
  • Own the coaching operating system, including tools, access permissions, partner and client context, policies, documentation, and resources.
  • Serve as a primary point of contact for coach questions while developing self-service resources that help coaches find information and resolve common issues independently.
  • Identify operational bottlenecks, investigate root causes, and implement sustainable solutions through automation, improved tools, standardized templates, and clearer processes.
  • Maintain accurate coaching databases, operational records, and key performance metrics to support reliable staffing, planning, and program decisions.
  • Collect and analyze coach feedback, translating recurring challenges and emerging needs into strategic process and system improvements.
  • Partner with program and client success teams to align coaching resources with client engagement needs and improve outcomes for learners and business partners.
  • Help develop and refine coach recruitment, onboarding, management, and support practices as team requirements and coaching programs evolve.
  • Collaborate with product and engineering teams to improve the tools, workflows, and systems that support coaching operations.
  • Contribute to the ongoing development of coaching practices by testing new approaches, evaluating results, and refining operational playbooks as the work changes.
  • At least 4 years of experience in operations, project management, consulting, or a related field, preferably in a fast-paced and evolving organization.
  • Demonstrated experience building, redesigning, or improving an operational process or system, with clear examples of measurable results.
  • A continuous-improvement mindset, with the ability to identify repetitive work and automate, standardize, simplify, or eliminate it.
  • Strong data skills, including experience working with spreadsheets, databases, dashboards, and operational metrics to inform day-to-day decisions and longer-term planning.
  • Excellent organizational and project management skills, with the ability to coordinate multiple priorities, manage moving pieces, and adapt calmly when circumstances change.
  • Strong problem-solving skills and the ability to investigate underlying causes rather than relying on temporary fixes.
  • Clear written and verbal communication skills, with the ability to create useful documentation, explain processes, and collaborate effectively across teams.
  • A dependable, proactive working style and a track record of building trust with colleagues and following through on commitments.
  • Comfort working in an environment where systems and processes are still evolving and where experimentation, learning, and iteration are encouraged.
  • Genuine interest in education, coaching, employee development, or helping people grow professionally.
  • Competitive salary based on experience and geographic location: Zone 1, including New York City and the San Francisco Bay Area: $110,000–$135,000 per year. Zone 2: $100,000–$125,000 per year. Zone 3: $90,000–$115,000 per year. Comprehensive medical, dental, and vision insurance, with 100% of employee premiums paid by the employer and 50% of premiums for partners, spouses, and dependents covered. Health flexible spending account. Employee Assistance Program offering mental health, financial health, legal support, and additional resources. Free access to well-being applications, including Ginger and Headspace. Flexible paid time off and 13 paid holidays. Generous paid parental leave. Short-term and long-term disability insurance, fully paid by the employer. Annual professional development budget. Company-provided laptop. Remote-first working culture. Employer-paid life insurance, with optional supplemental life insurance available. 401(k) retirement plan. Discounted pet insurance. A collaborative, transparent culture with meaningful feedback, practical training, rapid learning cycles, and opportunities to take ownership of strategic work.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Jobgether's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Jobgether's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Jobgether's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.