Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 hours agoWe saw it 74 min after it went up

Senior Technical Success Manager, Emerging Enterprise

Jobgether4,318 open roles

Where
US
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Technical Success Manager, Emerging EnterpriseJobgether · US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jobgether's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Jobgether postings stay open a median of 5 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.1%30 days
This job: posted 8 hours ago

Jobgether median: 5 days open

The posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Success Manager, Emerging Enterprise based in the United States.

This role owns customer deployment, adoption, and long-term value realization across a portfolio of emerging enterprise accounts. You’ll guide customers from presales and implementation through adoption, renewal, and expansion, ensuring they achieve measurable business outcomes. The position combines technical fluency, strategic customer management, project delivery, and commercial partnership. You’ll work closely with data and technical stakeholders, helping customers establish strong data foundations, instrumentation, taxonomy, and AI-enabled workflows. With a portfolio of approximately 40–50 accounts, you’ll use data and AI-driven signals to prioritize opportunities, manage risk, and accelerate customer success. You’ll also influence executive stakeholders by connecting platform adoption to business impact and growth. This is an execution-focused environment for an independent, outcome-driven professional who thrives on ambiguity and continuous improvement.

Accountabilities

  • Own deployment, adoption, retention, and measurable customer outcomes across a portfolio of approximately 40–50 emerging enterprise accounts, from presales through renewal.
  • Lead deployment and implementation planning, including scoping, success planning, kickoff meetings, use-case alignment, coordination of internal and partner delivery teams, milestone tracking, and project reporting.
  • Identify, monitor, and resolve risks and technical issues across active deployments before they affect timelines, adoption, or business outcomes.
  • Monitor portfolio health using AI-augmented signals and proactively prioritize accounts and actions that can accelerate adoption, strengthen relationships, and support renewals.
  • Drive product adoption through live working sessions, customer enablement, discovery of new use cases, and demonstrations of capabilities aligned with customer growth objectives.
  • Develop and maintain customer success plans tied to defined business goals, milestones, risks, and expected outcomes throughout the customer lifecycle.
  • Prepare and deliver executive business reviews that clearly connect platform usage and adoption to measurable business impact, supporting compelling renewal and expansion narratives.
  • Partner with sales counterparts on renewals and expansion opportunities by developing value stories, coaching customer champions, identifying growth opportunities, and strengthening stakeholder engagement.
  • Serve as a voice of the customer internally, communicating customer priorities, market needs, product feedback, and adoption challenges to relevant teams.
  • Establish and promote proven implementation practices, repeatable playbooks, and scalable approaches that improve customer outcomes across the broader portfolio.
  • Apply AI and emerging technologies to day-to-day workflows, improving efficiency, customer engagement, analysis, and the scalability of success programs.
  • 5+ years of experience in Customer Success, Technical Account Management, or a comparable customer-facing role within B2B SaaS.
  • 3+ years of experience leading enterprise software deployments where change management, data foundations, or data governance were significant priorities.
  • 2+ years managing a portfolio of approximately 40–50 customer accounts.
  • Demonstrated experience supporting renewals and contributing to expansion opportunities in partnership with a sales counterpart.
  • Experience enabling non-technical teams to become more data-literate and self-sufficient.
  • Strong technical fluency across data foundations, instrumentation approaches, taxonomy design, and AI-enabled workflows, with the ability to guide customers and delivery teams effectively.
  • Expert-level project management skills, including the ability to coordinate complex deployments, manage dependencies, track milestones, and resolve risks independently.
  • Strong business acumen and the ability to understand customer business models, priorities, growth levers, and success criteria.
  • Excellent communication and presentation skills, with the ability to influence audiences ranging from data engineers and technical teams to C-level executives.
  • Strong diagnostic and problem-solving abilities, with a proactive approach to identifying adoption gaps, technical blockers, and opportunities for improvement.
  • High degree of curiosity, self-sufficiency, and comfort operating in ambiguous, fast-paced environments.
  • Experience using AI tools to improve workflows, productivity, customer outcomes, or operational efficiency.
  • Prior experience with digital analytics, product analytics, experimentation, or adjacent data platforms is preferred.
  • Background in consulting, solutions delivery, implementation, or similar environments is advantageous.
  • Hands-on experience using a digital analytics platform as a practitioner is a plus.
  • Competitive total target cash compensation, with the New York City salary range listed at $194,000–$291,000, inclusive of bonus or commission.
  • Eligibility for equity and other forms of compensation.
  • Medical, dental, and vision insurance, with 100% employer-paid premiums for employees on select plans.
  • Flexible time off and paid holidays.
  • 401(k) retirement plan with employer matching.
  • Generous stipends for wellness, commuting, learning and development, and home-office equipment.
  • Comprehensive parental benefits, including paid parental leave, fertility, adoption and surrogacy support, and backup childcare.
  • Mental health and wellness support, including access to coaching and therapy sessions.
  • One Medical membership in select U.S. locations.
  • Employee Stock Purchase Program (ESPP).
  • Mentorship, management training, and professional development opportunities.
  • Charitable giving support and paid volunteer time off.
  • Remote-friendly work environment within a global organization.
  • Inclusive culture focused on psychological safety, empathy, collaboration, growth, ownership, and customer centricity.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Jobgether's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Jobgether's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Jobgether's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.