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Open nowPosted 18 hours ago

Sales - Customer Care Medewerker

JobsInside

Where
Flevoland, Netherlands
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Your applicationOpen nowSales - Customer Care MedewerkerJobsInside · Flevoland, Netherlands

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on JobsInside's own form.

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted 18 hours ago

The posting

Ervaring in:Commerciële BinnendienstKlantenserviceBinnendienst exportAls Medewerker Customer Care zorg je dat bestellingen goed en op tijd bij onze klanten in Europa aankomen. Je beantwoordt klantvragen, volgt bestellingen op en zorgt dat problemen met voorraad, planning of transport worden opgelost.We sluiten aan bij wat je al kunt en begeleiden je naar het zelfstandig beheren van je eigen klanten en bestellingen. Heb je eerder gewerkt met klanten, orders of logistieke processen? Dan bouw je daarop voort. Je leert onze klanten, systemen en werkafspraken kennen en ontdekt hoe Customer Care samenwerkt met planning, het warehouse en transport. We kijken samen welke taken je al zelfstandig kunt oppakken en waar je nog uitleg of begeleiding bij nodig hebt, zodat je jouw ervaring vanaf het begin kunt inzetten.Je werkt in een groot, internationaal familiebedrijf met verschillende afdelingen. Heb je het werk goed in de vingers en wil je meer verantwoordelijkheid? Dan kun je je binnen Customer Care verder verdiepen, bijvoorbeeld door complexere klantvragen op te pakken of mee te werken aan het verbeteren van onze processen. Ligt je interesse op termijn bij planning, logistiek of commercie? Dan kijken we samen welke mogelijkheden er op dat moment zijn en welke stap past bij je kwaliteiten en ambities.Je vindt het leuk om dingen uit te zoeken, neemt initiatief en volgt vragen op tot de klant een duidelijk antwoord heeft. Ervaring met klantcontact, orderverwerking of logistiek helpt. Ook als je het vak nog moet leren, maken we graag kennis met je als je graag verantwoordelijkheid neemt en openstaat voor feedback. Verder verwachten we de volgende punten: Afgeronde mbo4 of HBO.Goede beheersing van de Nederlandse en Engelse taal; Duits en/of Frans is een pré;Nauwkeurige en oplossingsgerichte werkwijze.

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