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Open nowFirst seen 5 days ago

Hotel Receptionist

Jobskey Consultancy662 open roles

Where
Cape Town, Western Cape, South Africa
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Your applicationOpen nowHotel ReceptionistJobskey Consultancy · Cape Town, Western Cape, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jobskey Consultancy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

We are seeking a friendly and customer-focused Hotel Receptionist to join our team. The ideal candidate will be the first point of contact for guests, providing excellent service and ensuring a smooth check-in and check-out process. You will assist with reservations, respond to guest inquiries, and handle administrative tasks in a professional manner.

Key Responsibilities:

  • Greet and welcome guests upon arrival with a warm and friendly attitude
  • Manage check-in and check-out processes efficiently
  • Handle guest inquiries, provide information about hotel services and local attractions
  • Process reservations and cancellations accurately
  • Manage phone calls and direct them to the appropriate departments
  • Handle guest complaints or requests and escalate as necessary
  • Maintain accurate records of bookings and guest details
  • Ensure the reception area is tidy and presentable at all times

Qualifications:

  • Previous experience as a receptionist or in customer service is a plus
  • Strong communication and interpersonal skills
  • Excellent organizational skills and attention to detail
  • Ability to handle multiple tasks and work under pressure
  • Proficient in using hotel management software and MS Office
  • A customer-oriented approach with a professional attitude

Benefits:

Visa

Housing

Ticketing

Transportation

#HotelReceptionist #ReceptionistJobs #HospitalityJobs #SouthAfricaJobs #GuestServices #CustomerService #HotelJobs #FrontDeskJobs #ReceptionCareers #HospitalityCareers #TravelAndTourism

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