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Open nowFirst seen 46 hours ago

L2 Technical Support Engineer

Jobskey Consultancy662 open roles

Where
Pune, Maharashtra, India
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Your applicationOpen nowL2 Technical Support EngineerJobskey Consultancy · Pune, Maharashtra, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jobskey Consultancy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 46 hours ago

The posting

We're Hiring | L2 Technical Support Engineer

Location: Pune Experience: 1–3 Years Work Mode: Work From Office (WFO)

Are you passionate about IT Support, Customer Service Excellence, and solving technical challenges? Do you enjoy working in a fast-paced environment where every day brings new opportunities to help users?

Join a global organization and become a key part of an elite Technical Support team delivering exceptional IT services to internal stakeholders.

Key Responsibilities

Deliver world-class customer support through Walk-up Desk, Phone & Email Troubleshoot hardware, software, Windows, Mac & Microsoft Office issues Install, configure and deploy laptops & desktops with standard images Manage IT assets, software installations and hardware lifecycle activities Support Mobile Devices, Active Directory and password management Configure and troubleshoot Audio/Video conferencing systems Assist with LAN, WAN, Telephony and local infrastructure support Document incidents, resolutions and maintain knowledge base articles Ensure SLA compliance and follow IT service management processes Collaborate with vendors, infrastructure teams and business users

Required Skills

B.Tech / BE / Engineering Graduate 1–3 years of Technical Support/Desktop Support experience Strong troubleshooting skills for Windows & Mac Operating Systems Microsoft Office (Outlook, Word, Excel & PowerPoint) Active Directory administration Networking fundamentals Mobile Device Support Audio/Video Conferencing & Telephony Support Excellent communication and customer service skills

Preferred Certifications

ITIL Certification Microsoft MCITP Certification

Why Join?

Opportunity to work with a world-class IT Support team Exposure to enterprise technologies and infrastructure Collaborative and professional work environment Excellent career growth and learning opportunities

Interested candidates can share their updated resume today!

WhatsApp: +91 7013663419 Email: [email protected]

#Hiring #TechnicalSupport #L2Support #DesktopSupport #ITSupport #Windows #MacOS #ActiveDirectory #Networking #Helpdesk #CustomerSupport #MicrosoftOffice #PuneJobs #WorkFromOffice #JobsInPune #EngineeringJobs #TechCareers #Jobskey

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