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Open nowFirst seen 35 hours ago

Support Engineer - React native

Jobskey Consultancy662 open roles

Where
São Paulo, SP, Brazil, Remote
Work mode
Remote
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Your applicationOpen nowSupport Engineer - React nativeJobskey Consultancy · São Paulo, SP, Brazil, Remote

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 35 hours ago

The posting

A well-established multinational company that has developed a global food and beverage chain of products and services, is looking for a Support Engineer. The selected candidate will be responsible for managing escalated technical issues that Level 1 support was unable to fix by conducting thorough investigations, applying advanced technical knowledge to troubleshooting, and so on. The NASDAQ-listed companys range of products has successfully managed to establish itself as a household name and a beloved brand while catering to the needs of a diverse customer base. This position requires a significant overlap with the CST time zone.

Job Responsibilities:

  • Use a thorough grasp of React Native to identify and fix problems unique to mobile applications built using React Native
  • Determine the underlying causes of defects, crashes, performance problems, and other technical hiccups by analyzing the React Native code and logs
  • Engage in professional and transparent communication with clients, users, and stakeholders, clearly articulating technical concepts to non-technical people
  • Update clients frequently on the status of problem resolution, maintaining transparency and controlling expectations
  • Utilize an issue-tracking or ticketing system to manage and prioritize incidents. Ensure that occurrences are properly documented, classified, and assigned

Job Requirements:

  • Bachelors/Masters degree in Engineering, Computer Science (or equivalent experience)
  • At least 5+ years of relevant experience as a Support Engineer
  • Prolific experience working with React Native
  • Extensive experience with mobile web development
  • Prior software development experience
  • Great collaboration and team-building skills
  • Excellent spoken and written English communication skills
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