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Open nowPosted 24 hours ago

Kundeservicemedarbejder for Audi i Grækenland - Betalt flybillet og hotel

JobSquad ApS

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Grækenland
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Your applicationOpen nowKundeservicemedarbejder for Audi i Grækenland - Betalt flybillet og hotelJobSquad ApS · Grækenland
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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 24 hours ago

The posting

At arbejde med kundesupport hos Audi betyder, at du bliver det første kontaktpunkt for vores danske kunder. Du vil repræsentere Audi som et førsteklasses brand og levere professionel support på forespørgsler om alt fra serviceaftaler og tekniske spørgsmål til bestillinger og finansieringsløsninger. Din rolle er at sikre en fremragende kundeoplevelse ved at hjælpe kunderne med at finde løsninger på en venlig og effektiv måde. Vi søger en engageret og serviceminded problemløser med en positiv og imødekommende attitude. Inden du starter, sørger vi selvfølgelig for en grundig oplæring, så du er godt klædt på til at repræsentere Audi og hjælpe vores kunder på bedste vis!

Dit daglige arbejde vil inkludere opgaver som disse:

  • Giv det højeste niveau af support til vores kunder via telefon og e-mail om en række spørgsmål
  • Giv nøjagtige og fyldestgørende oplysninger ved at følge de rette procedurer.
  • Opbyg en meningsfuld relation ved at besvare kundernes spørgsmål på en høflig, venlig og professionel måde.
  • Opfyld og overgå vores kvalitetsmål for kundeservice, overholdelse af regler og produktivitetsmål.
  • Skab en god kundeoplevelse, som folk værdsætter, og som vi er stolte af
  • Vær ansvarlig for at følge ledelsens anvisninger og give feedback

Vi tilbyder:

  • Arbejd hjemmefra i Grækenland
  • Få 2 ekstra lønninger om året (i alt 14 lønninger årligt)
  • Præstationsbonusser
  • Gode udviklingsmuligheder i virksomheden (supervisor, kvalitetsanalytiker, CSR2, underviser)
  • Flyttepakke (fly betalt, afhentning i lufthavnen og 2 uger betalt hotel ophold)
  • Sundhedsforsikring
  • Hjælp til at finde en lejlighed

Dine kvalifikationer:

💭 Du taler og skriver dansk på modersmålsniveau og er flydende i engelsk (B2).

🎓 Erfaring med kundesupport er et plus, men ikke et must.

💻 Du har en grundlæggende forståelse for og færdigheder i at håndtere computere. Fremragende multitasking-evner.

💪🏻 Du har lyst til at lære og udvikle dig, og du er en nysgerrig undersøger og problemløser.

🥇 Stærke kommunikationsevner med fremragende telefonsamtaleevner, opmærksomme lytteevner. Du har gode evner til at opbygge interpersonelle relationer.

Hvis du har spørgsmål til stillingen, er du velkommen til at sende en e-mail til [email protected]

Vi glæder os til at høre dig!

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