The posting
Nature of Service:
- Management of business technology projects leading to successful implementation, including:
- Prepare and review project plan;
- Prepare and review project specifications, tender evaluation and procurement;
- Manage project progress, stakeholders, and risks to ensure project meets the agreed scope, quality, budget and schedule.
- Management of team assigned to the project (if any), including task assignment and work allocation.
- Provide regular reporting to management and programme manager on progress of assigned projects; highlighting risks and propose mitigation actions and follow-up.
Required Role’s competencies, skills & knowledge:
- Relevant credentials and qualifications.
- Minimum 5 years (or 10 years for Senior Deployed Staff) of relevant experience in performing the Role.
The candidate will also support operational activities and additional responsibilities including:
Operational Activities
- Support daily operational activities, including triaging and coordinating investigation of support tickets.
- Facilitate issue resolution across vendors, business users and internal stakeholders.
- Support impact assessment and implementation planning for operational issues and enhancements.
Additional Responsibilities
- Strengthen project governance and ensure adherence to project management standards and delivery processes.
- Manage project budgets, expenditure tracking, and cashflow monitoring.
- Oversee vendor performance and delivery against contractual obligations and service levels.
- Manage project risks, issues, dependencies and escalations to support informed decision-making.
- Coordinate across business, operations, technical teams, vendors, and management to ensure alignment and successful delivery of project objectives.
- Support management reviews, project approvals, procurement activities and audit-related requirements.
- Monitor and report project status, milestones, deliverables and operational performance to stakeholders and management.



