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Open nowFirst seen 4 days ago

Inbound Customer Service (Remote)

Jobsultant Solutions296 open roles

Pay
$17 an hour
Where
Atlanta, Georgia, United States, Remote
Work mode
Remote
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Your applicationOpen nowInbound Customer Service (Remote)Jobsultant Solutions · Atlanta, Georgia, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jobsultant Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Competitive Wage Starting wage of $17.00 per hour with shift differential opportunities to earn up to $23.76 per hour.

Full Time Benefits We could say there are too many to list, but its worth it to share the good news! Starting DAY ONE (yes, you heard that correctly NO WAITING PERIOD) , you can take advantage of our amazing benefit package, designed with you and your future in mind! Check out the full list:

Paid time off (at minimum, 20 personal days + 7 holidays per year)

Medical/Dental/Vision/Life Insurance

Education Assistance: fully paid Bachelors and tuition assistance & reimbursement options

401K with company matchand fixed contribution

Employee Stock Purchase Plan

What You Will Do

Working from home, you will need a quiet workspace so you can focus on our customers. Youll also need a minimum of 5 MBPS up/download speed from your internet provider.

Youll spend the majority of your shift talking with our customers, listening to their concerns, and providing the best solutions. Youll be a master problem solver! You might interact with customers on the phone, in a chat session, or responding to emails.

Well provide you with procedures and tools to handle our customers needs and strengthen their relationship with Discover .

Well provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience . Youll also have the best coaches to help you deliver the best service!

Qualifications You Will Need to Succeed

The Basics : Be reliab le! We need you here to take care of our customers. Be committed to working your schedule.

Enjoy helping others. You will be busy, taking call after call, assisting our customers.

We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace.

Positive energy, strong communication, ability to focus on the issue and not take things personally. Let your personality shine.

We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things.

Bonus Points if you have : 1+ years of experience in related field

Benefits you might not have expected

Employee Assistance Program Counselors

Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)

Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop)

Opportunities to volunteer in the community

Development groups and training

If you do choose to work onsite, we have a f ull service cafeteria featuring Starbucksand subsidized m indful options , as well as access to our Fitness Center. We also have onsite Health Clinics.

From $25, paid onceGet the CV for this job

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One press. We do the rest.

  1. A CV for this posting

    Written against Jobsultant Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Jobsultant Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Jobsultant Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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