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Open nowPosted 18 days ago

Kundeservicemedarbejder til Frederikshavn

JobTeam A/S

Where
Frederikshavn, Denmark
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Your applicationOpen nowKundeservicemedarbejder til FrederikshavnJobTeam A/S · Frederikshavn, Denmark

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on JobTeam A/S's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 18 days ago

The posting

Til vores samarbejdspartner i Frederikshavn søger vi en kundeservicemedarbejder

Har du erfaring med kundekontakt, administration eller ordrehåndtering, og trives du med at skabe gode kundeoplevelser? Så kan dette være dit næste job.

Du bliver en central del af virksomhedens kundeservicefunktion og får ansvar for den daglige dialog med kunder via telefon, mail og digitale platforme. Opgaverne kræver, at du arbejder struktureret, følger sager til dørs og sikrer, at kunderne får hurtige og korrekte svar.

Du bliver en del af et team, hvor samarbejde og vidensdeling er en naturlig del af hverdagen. Samtidig forventes det, at du kan arbejde selvstændigt med egne opgaver og bevare overblikket, når der er travlt.

Stillingen er primært driftsorienteret med fokus på den daglige kundebetjening, men du får også mulighed for at bidrage med idéer til forbedring af arbejdsgange og kundeoplevelser.

Virksomheden tilbyder en grundig oplæring, stabile arbejdsforhold og et arbejdsmiljø, hvor hjælpsomme kolleger og en uformel omgangstone er en naturlig del af hverdagen.

Arbejdsopgaver

  • Betjene kunder via telefon, mail og øvrige kommunikationskanaler
  • Besvare spørgsmål om produkter, services, leverancer og processer
  • Registrere og følge op på kundehenvendelser i virksomhedens systemer
  • Behandle ordrer, ændringer og administrative opgaver relateret til kundeservice
  • Koordinere med interne afdelinger for at sikre korrekt og rettidig løsning af kundehenvendelser
  • Bidrage til løbende forbedringer af kundeserviceprocesser og arbejdsgange

Faglige Kvalifikationer

Om dig

  • Du har erfaring fra kundeservice, kundesupport, ordrebehandling eller en lignende funktion
  • Du kommunikerer professionelt og imødekommende på dansk i skrift og tale
  • Du arbejder rutineret i IT-systemer og lærer hurtigt nye programmer
  • Du er vant til at holde styr på flere opgaver samtidig uden at miste overblikket
  • Du følger opgaver helt til dørs og sikrer, at aftaler bliver overholdt
  • Du samarbejder naturligt med kolleger og bidrager positivt til fælles resultater
  • Du motiveres af at hjælpe kunder og finde løsninger på konkrete udfordringer

Posting text belongs to the employer. Removal requests: contact us.

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