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ClosedPosted 7 days ago

Agent Call Center - Otisline (h/f/d)

Jobup

Where
Fribourg, FR, Switzerland

This posting closed on 2026-10-24.

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12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 7 days ago

The posting

  • 14 octobre 2026
  • 80%
  • Durée indéterminée
  • allemand (Courant), français (Courant), italien (Courant)
  • Route de Moncor 12, 1701 Fribourg
  • Se connecter pour voir l-estimation de salaire de jobup.ch

Taux d-activité : 80% Lieu de travail : Siège Otis à Fribourg

Fonction de base

La Otisline est à la disposition des usagers des installations Otis (ascenseurs, escalators, monte-charge, etc.). Il s-agit d-organiser l-aide aux personnes bloquées, ainsi que de transmettre les demandes de réparation aux techniciens de service. Ceci par téléphone, par la surveillance et la gestion de différents systèmes d-alarme, ainsi que par courriel.

Responsabilités

  • Réception des appels en français, allemand et italien
  • Saisie des données dans un système propre à Otis
  • Transmission des cas aux techniciens de service
  • Effectuer différents travaux administratifs
  • Gérer différentes boîtes courriels

Qualifications/ Expérience/ Connaissances

  • Trilingue français, allemand, italien ou bilingue avec de bonnes connaissances de la troisième langue
  • A l-aise en informatique (système dix doigts avantageux)
  • Forte orientation client
  • Bonne gestion du stress
  • Premières expériences en Call Center bienvenues, mais pas indispensables

Qualités personnelles

  • Ponctualité, disposition à travailler selon des horaires irréguliers
  • Sociable et communicatif avec bon esprit d-équipe
  • Loyal et investi

Ce que nous vous offrons

  • Votre développement personnel nous tient à cœur. Concrètement, cela signifie que nous soutenons les formations et que les possibilités de promotion interne sont ouvertes à tous
  • Notre culture d'entreprise est notre bien le plus précieux. Elle est profondément ancrée dans l'entreprise et est vécue et appréciée par tous les collaborateurs. Tu trouveras plus d'informations sur « Les Absolus Otis » ici
  • Nous vous offrons une rémunération conforme aux exigences locales, ainsi que :
  • Treizième mois
  • Contribution de l-entreprise aux cotisations santé & prévoyance, avantages du comité d-entreprise
  • 5 semaines de vacances
  • 5 jours de pont à Noel (selon le rôle)

Posting text belongs to the employer. Removal requests: contact us.

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