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ClosedPosted 14 days ago

Commercial Clerk D/F 50% (m/f/d)

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Where
Lausanne, VD, Switzerland

This posting closed on 2026-10-25.

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This job: posted 14 days ago

The posting

  • 13 October 2026
  • 50%
  • Permanent position
  • Lausanne

SUISA supports music creators and publishers since 1923. Join a vibrant team in a creative environment!

Tasks ##

  • Handle client inquiries about music use in audiovisual projects.
  • Monitor and manage customer records efficiently.
  • Assist with written and phone inquiries from film production clients.

Skills ##

  • Completed vocational training with customer service experience.
  • Bilingual in French and German; English and Italian are a plus.
  • Strong numerical skills and customer care expertise.

SUISA makes music possible ##

SUISA is the cooperative of music creators and publishers. Over 42,000 composers, lyricists and music publishers are organised in the company founded in 1923. SUISA enables music to be used publicly and ensures that music creators are fairly paid for this use. Together with sister companies worldwide, it represents the rights of a total of two million creators and publishers. SUISA employs over 200 staff at its locations in Zurich, Lausanne and Lugano.

The Film Department is located in Lausanne and serves the entire Swiss market in the audiovisual sector (feature films in cinemas and on television, series, commercials, etc.). As a succession arrangement, we are looking for an independent and committed personality to start immediately or by agreement.

These tasks will inspire you ##

  • Processing enquiries from business customers regarding the use of music in the audiovisual sector
  • Monitoring and controlling customer files
  • Handling written and telephone customer enquiries in the field of film production from Switzerland
  • Co-managing the telephone hotline

This is what sets you apart ##

  • Completed vocational training or a comparable qualification with experience in customer contact (commercial apprenticeship, business school, etc.)
  • Bilingual French / German is a prerequisite
  • Good English and Italian skills, both spoken and written, are an advantage
  • Confident handling of numbers, correspondence and customer care
  • Quick comprehension
  • You work in a structured manner, are committed, reliable and resilient
  • Great passion for music

What you can look forward to ##

We offer you the opportunity to contribute specifically where your strengths and interests lie. As an attractive employer, we create a working atmosphere where innovation and cohesion go hand in hand. Our long-standing employees shape our team and ensure a warm corporate culture in which you will feel comfortable from the start. Become part of a company where your personality and strengths are the focus - an environment characterised by long-standing employees, a stable working environment and the most modern technologies.

More information about our working conditions can be found here: https://job.suisa.ch/bieten.html

Do you feel addressed? Then we look forward to receiving your application documents with photo via our application portal. Please note that we cannot consider applications sent by e-mail. Thank you very much for your understanding.

Posting text belongs to the employer. Removal requests: contact us.

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