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Open nowPosted 3 days ago

Customer Service Executive

Jobup

Where
Nyon, VD, Switzerland
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Your applicationOpen nowCustomer Service ExecutiveJobup · Nyon, VD, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jobup's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 3 days ago

The posting

  • 19 octobre 2026
  • 80 - 100%
  • Durée indéterminée
  • allemand (Intermédiaire), anglais (Intermédiaire), français (Courant), italien (Intermédiaire)
  • Avenue Perdtemps 23, 1260 Nyon
  • Se connecter pour voir l-estimation de salaire de jobup.ch

Ce qui t'attend chez nous ##

Ton rôle

Au sein de nos Auto & Home Platform, nous recherchons un ou une Spécialiste Customer Service pour accompagner nos clients lorsqu-ils ont besoin d-une assistance immédiate sur la route ou à domicile. Dans ce rôle, tu prendras en charge les dossiers d-assistance auto dès le premier appel jusqu-au suivi final : analyse de la situation, vérification de la couverture, coordination avec les prestataires et garantie d-un accompagnement clair, efficace et rassurant pour chaque client.

  • Traiter les demandes d-assistance, y compris les appels entrants en Suisse et à l-international
  • Vérifier les couvertures et ouvrir les dossiers d-assistance
  • Organiser et coordonner les prestations d-assistance
  • Assurer le suivi des dossiers et coordonner les échanges avec les parties prenantes concernées
  • Gérer les situations complexes et les cas sensibles avec professionnalisme
  • Participer aux services de piquet dans le cadre des rotations 24/7

Ce que tu apportes ##

  • Excellentes compétences relationnelles et fort sens du service client
  • Capacité à rester calme, structuré(e) et orienté(e) solutions dans des situations complexes ou stressantes
  • Solides compétences organisationnelles et capacité à gérer les priorités efficacement
  • Esprit d-équipe, fiabilité et sens aigu des responsabilités
  • Maîtrise du français, de l-anglais, de l-allemand et de l-italien

Posting text belongs to the employer. Removal requests: contact us.

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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