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Open nowPosted 2 days ago

Pension Customer Assistant

Jobup

Where
Chur, GR, Switzerland
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Your applicationOpen nowPension Customer AssistantJobup · Chur, GR, Switzerland

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This job: posted 2 days ago

The posting

  • 03 November 2026
  • 100%
  • Permanent position
  • Chur

Join us at Cassa pensioni dei Grigioni, a premier pension fund! Enjoy a dynamic work environment with growth opportunities.

Tasks ##

  • Manage pension cases for insured individuals professionally.
  • Assist clients in German and ideally another official language.
  • Support team in managing disability and death cases effectively.

Skills ##

  • Commercial training; experience in pension or social insurance is a plus.
  • Strong customer service orientation and language skills are essential.
  • Digital technology affinity and ability to work under pressure.

Together for Graubünden The only trilingual canton in Switzerland is diverse in economic, cultural and political profile. With an area of 7106 km², Graubünden is the largest canton in Switzerland and with 150 valleys, 615 lakes, 140 tourist resorts and countless days of sunshine per year, it offers a high quality of life. The cantonal administration of Graubünden is as diverse as our landscape.

Pension Customer Assistant #

Graubünden Pension Fund CPGR | 50-100 % | Chur ##

The Graubünden Pension Fund is the largest pension institution in the canton of Graubünden. It supports over 10,000 insured persons, more than 4,000 pensioners and 130 affiliated employers. We manage a pension fund of 4.5 billion francs.

Among our insured are, among others, employees of the canton of Graubünden, public law institutions, municipalities, schools and institutions in the health and social sector. This variety makes our work dynamic and presents us daily with interesting and challenging questions.

For our pension team, we are looking immediately or by agreement for a motivated and service-oriented person as a pension customer assistant.

In this role, you are the first point of contact for our insured persons, employers and pensioners. If suitable and interested, we offer you the opportunity to train as a specialist. In doing so, you take on further specialist responsibility.

Tasks

  • Independently and professionally process the pension matters of our insured persons (start and end of employment relationships, salary and employment level changes, divorces, promotion of home ownership, buybacks, retirements)
  • Commit yourself to our insured persons, employers and pensioners, speaking German and ideally another official language
  • Support the pension team in managing disability and death cases in collaboration with our reinsurance
  • Actively contribute to the development of processes and digital channels

What we expect from you

  • Basic commercial training
  • Experience in occupational pension provision or social insurance is an advantage
  • Strong customer and service orientation
  • Excellent knowledge of German and other cantonal languages
  • Independent, precise and reliable working method with high attention to quality and ability to cope with stressful situations during peak periods
  • Open and respectful collaboration attitude within a small team
  • Affinity for digital technologies

We look forward to receiving your online application and to meeting you.

If you have any questions, Claudia Bamert, head of pensions, is happy to assist you at telephone number 081 257 35 80.

Application deadline: 30 November 2026

Posting text belongs to the employer. Removal requests: contact us.

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