The posting
Job title: Coffee Shop Team Leader Reporting to: Coffee Shop Manager We have an exciting opportunity for a Team Leader to join our team. Our on-site eatery proudly holds a 5-star VisitScotland rating and offers a range of freshly prepared breakfast, lunch, and afternoon tea options, alongside high-quality coffee and teas. In this role, you will be supporting the Coffee Shop Manager to efficiently run our eatery and ensuring the highest level of service is delivered to all guests. This is a permanent, part-time role, working 37.5 hours per week, 5 days out of 7. The role includes working some weekends, so flexibility is required. Rate of pay for this role starts from £14 per hour, dependent on the experience. About the role The key responsibilities for this role will include:
Lead, support, and motivate the front-of-house team, working closely with the Coffee Shop Manager. Remain attentive, even during busy periods, ensuring the team is supported where needed and service runs smoothly while maintaining our impeccable standards. Conduct Managing Attendance interviews in line with company procedures. Ensure all food safety, cleaning schedules, and allergen controls are completed daily. Maintain a clean, organised, and compliant front-of-house environment. Maintain impeccable cleanliness, food quality, and service standards. Lead the front-of-house team and manage daily floor operations. Provide training, support, and development to staff. Be the face of the Coffee shop, demonstrating a friendly, approachable, and energetic manner towards customers, colleagues, and other stakeholders.
About you Our ideal candidate will:
Have previous experience working in hospitality, preferably in a similar role Have strong interpersonal skills with people at all levels with experience leading and developing a team Be able to plan and prioritise your own and your team’s workload and deal with conflicting deadlines Be proactive and self-motivated with a positive attitude Have a passion for food & customer service Demonstrate ability of delivering high levels of service in a quality, ideally 5-star, fast-paced Coffee Shop environment. Have the ability to excel under pressure in a busy, dynamic environment
About Us Founded in 1797, Johnstons of Elgin is an innovative, luxury clothing brand celebrating 225 years of experience in working with the world’s finest fibres. Across three centuries, our family-owned company has carefully sourced cashmere and fine woollen fibres from around the world, applying the latest technology and highest quality craft expertise in our very own vertical Scottish mills. Employing over 1,000 staff, our valued employees and communities are at the heart of everything we do, producing unique, high-quality designs that are made to last. Our brand is focused on sustainability, working with natural, renewable, and biodegradable fibres and we are committed to maintaining a minimal environmental footprint. Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking. We endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us at [email protected]. Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement or qualification. At Johnstons of Elgin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but think your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Please note all applicants must be able to provide evidence of their right to remain and take up paid employment in country job is based.
