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Watch Sales Development Manager

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Hong Kong SAR
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Your applicationOpen nowWatch Sales Development ManagerJoin · Hong Kong SAR
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This job: posted yesterday

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The posting

Job Description

MAIN RESPONSIBILITIES

Travel Retail (TR) Account Management & Commercial Strategy (70%)

  • TR Commercial Performance: Continuously track sell-in, sell-out, and inventory turnover across all regional TR partners and airport POS (including Hong Kong, Macau, Bangkok, Taipei, Sydney, Japan, Hainan, and Singapore Changi).
  • Stock Optimization: Negotiate and execute proactive stock mechanics with TR partners - including stock swaps, re-allocations, and inventory buy-backs, to optimize sell-through and protect margins.
  • Commercial Incentives: Design, propose, track, and evaluate ROI on partner incentive schemes to drive frontline motivation and partner sell-in.
  • TR Store Openings, Renovations & Closures: Lead operational, visual merchandising, stock setup, and staff onboarding execution for all new store openings, pop-ups, renovations, and closures across regional TR locations.
  • Frequent Market Audits & Field Presence: Conduct regular solo field trips across all regional TR POS to evaluate partner performance, audit visual standards, and align frontline teams.

Direct Market (DOS) Field Driving & Target Alignment (30%)

  • Budget-to-Target Allocation: Support the translation of approved annual and seasonal corporate budgets into actionable monthly and daily sales targets for stores in Hong Kong and Macau.
  • On-the-Floor Coaching & Field Driving: Spend dedicated time on the boutique floor, conducting live co-selling, handling client objections, and coaching SAs and Watch Ambassadors on high-ticket timepieces and complex horological complications.
  • Store Relationship Tracking: Maintain close touchpoints with Universe Managers and Watch Ambassadors to monitor real-time sales pacing and implement mid-month commercial adjustments whenever needed.

Trade Events, HQ Alignment & Regional Representation

  • Buying Trip (Paris): Represent regional markets during buying trip, leading training and commercial discussion flows.
  • Watches & Wonders (Geneva): Attend annual novelties launches alongside the Regional Manager to absorb technical product knowledge and build commercial selling pitches for regional teams.

REQUIREMENTS

  • Min. 6 years’ experience in commercial driving, retail operations, or sales development experience within luxury retails.
  • Strong numeric sense and logical thinking, familiar with budgeting and incentive mechanism
  • Presentable, strong negotiation and communications skills
  • Deep understanding of high watchmaking, technical complications, and luxury selling ceremonies (experience as a former Watch Ambassador or Store Manager is a strong advantage)
  • Fluent in English and Chinese (Mandarin and Cantonese)
  • Willing to travel (~40 – 50%, including Macau, Taiwan, Japan, Thailand, Singapore, Hainan, Europe)

*Candidate will less experience may be considered for Assistant Manager role.

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