The posting
PURPOSE OF POSITION
Provide strong strategic, professional, and managerial leadership for all aspects of health service operations at the Hospitals. Implement the operational strategy, monitor and manage operational performance, and oversee the delivery of effective facilities management at the Hospitals. Hold authority and accountability for the safe and effective delivery and performance of day-to-day clinical services and departments at the Hospitals.
KEY PERFORMANCE AREAS
- Assist with the development and implementation of the strategic operational plans for both Hospitals, in line with the overarching JMH Group strategy.
- Support the Hospitals in achieving their objectives and actively participate as a member of the management team, taking collective responsibility for the corporate governance of the hospitals.
- Develop and maintain key working relationships with the Group General Manager, Chief Financial Officer (CFO), members of the JMH Group Executive, and external healthcare service providers to ensure an integrated and seamless patient experience for recipients of both scheduled and unscheduled care.
- Ensure that appropriate management systems are in place to anticipate, identify, and effectively manage opportunities and challenges in service delivery.
- Ensure that all support services within the Hospitals meet the required standards and remain fit for purpose at all times.
- Work effectively and collaboratively with existing and prospective customers to establish and maintain mutually beneficial working relationships.
- Identify opportunities to recruit specialist doctors to the hospitals and source new specialists as required.
- Develop and implement a business growth strategy for the Hospitals, with a specific focus on attracting new doctors and specialists.
- Monitor and evaluate economic conditions affecting business activities, including industry trends, competition, and relevant legislative and regulatory developments within the healthcare sector.
- Identify marketing opportunities by assessing customer requirements, analysing market trends, evaluating competitors' market share, strengths and weaknesses, forecasting business growth, and establishing targeted market share objectives.
- Understand the JMH Group brand strategy and develop and implement targeted initiatives to strengthen brand loyalty and promote the JMH Group value proposition.
- Prepare, manage, and monitor operational budgets and financial forecasts.
- Assess the relative cost benefits of directly providing services versus procuring services for the Hospitals.
- Promote sound financial management practices and understand their impact on organisational effectiveness.
- Liaise with the Human Resources Department regarding transformation initiatives and provide strategic leadership that fosters a culture of diversity, equity, and inclusion.
- Create and maintain a positive working environment where individual differences are recognised, understood, and valued, enabling all employees to reach their full potential and maximise their contributions.
- Work closely with the Group General Manager and JMH Group Heads to coordinate and ensure the implementation of all JMH Group policies, procedures, and operational requirements relevant to the Hospitals.
- Work within JMH Group policies, procedures, and guidelines, in collaboration with Heads of Department (HODs), to deliver both hard and soft facilities management services that maintain high standards of service and provide a safe, efficient environment for patients and service users.
- Ensure the effective delivery of all capital projects, maintaining consistency, compliance with statutory and mandatory requirements, and alignment with the overall operational and strategic objectives of the Hospitals.
- Review and evaluate existing hospital/nursing policies, procedures, and work methods through periodic and special studies, and direct the implementation of approved work methods and procedures to ensure the achievement of objectives.
- Consult and collaborate with physicians, clinical departments, and service lines in establishing policies, standards, procedures, and quality outcomes for patient care.
- Demonstrate true leadership by setting and encouraging high standards of care and professional conduct among all staff at the Hospital.
- In collaboration with the HR Department, support and encourage Hospital staff in their personal development through appraisal and supervision. This will include setting objectives, appraising performance, and identifying training and development needs.
MINIMUM REQUIREMENTS
- Minimum of 8- 10 years' experience in the Healthcare sector.
- Minimum of 5 years' progressive leadership experience as a senior Manager within a Healthcare environment.
- Minimum diploma or degree (at least NQF Level 7 or equivalent) preferably in business or health services management/ relevant to health service sector.
- Relevant post-graduate qualification/ MBA preferable in relevant field preferred.
- Experience in clinical and/or corporate governance practices.
- Experience in project management.
- Experience in Facilities management.
- Experience in Financial management.
SKILLS
- Detailed knowledge of current issues, developments, and best practices relating to hospital policy and service delivery.
- Significant knowledge of the healthcare sector and experience operating in a senior management role.
- Demonstrated track record of service innovation and influential leadership.
- Demonstrated ability to provide effective leadership in a challenging environment.
- Demonstrated aptitude for strategic thinking, coupled with strong leadership skills and the ability to motivate and lead specialist professionals.
- Clear focus on operational performance and results, with an understanding of the performance management systems required to manage within a large, complex organisation.
- Strong degree of self-sufficiency, with the ability to proactively drive proposals, recommend decisions, actively suggest improvements, and adapt readily to change.
NB: Only short-listed candidates will be contacted. POPIA CLAUSE – HR ADVERTS Your information is collected and processed in accordance with the Protection of Personal Information Act No 4 of 2013 (POPIA). By applying to this advert, you consent to JMH (Pty) Ltd collecting and processing your personal information for the purpose of determining your eligibility for the advertised position. If unsuccessful, your personal information is securely destroyed and is not retained by the company.
