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Open nowPosted today

Experience Ambassador

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD

Pay
SGD 2,900 – SGD 3,300 a month
Where
Central, Singapore
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Your applicationOpen nowExperience AmbassadorJONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

JobOverview

We ares eeking a proactive and service-oriented Experience Ambassador to supportday-to-day workplace operations and elevate the employee and visitor experience. This role combines operational excellence, employee engagement, and stake holdermanagement to ensure a safe, efficient, and welcoming workplace environment.

Key Responsibilities

Workplace Operations & Service Delivery

  • Support day-to-day workplace operations to ensure a seamless employee and visitor experience
  • Conduct regular workplace walkthroughs to ensure spaces are operationally ready, safe, clean, and aligned with standards
  • Monitor and coordinate workplace service requests, ensuring timely resolution and communication
  • Liaise with Facilities Management, Engineering, Security, Housekeeping, Culinary Services, and other support teams
  • Identify operational gaps and drive continuous improvement
  • Escalate and track workplace issues through to closure

Employee Engagement & Community Building

  • Plan and execute workplace experience initiatives, wellness programs, and employee events
  • Drive participation and awareness of workplace programs and services
  • Curate workplace moments that enhance employee satisfaction and sense of belonging
  • Gather and act on employee feedback
  • Prepare monthly reporting of HX events
  • Support internal communication campaigns promoting workplace culture

Space& Amenity Management

  • Ensure meeting rooms, collaboration areas, wellness facilities, and shared amenities are well-maintained and functional
  • Support readiness for meetings, town halls, training sessions, and special events
  • Partner with stakeholders to optimize space utilization
  • Monitor workplace aesthetics and presentation standards

Stakeholder& Client Relationship Management

  • Build strong relationships with client representatives and workplace stakeholders
  • Participate in client meetings and provide updates on service performance
  • Support implementation of client-driven workplace programs

Administration& Reporting

  • Maintain accurate records of requests, feedback, and incidents via the SG Workplace Mailbox
  • Track workplace experience metrics and service performance indicators
  • Prepare reports and presentations on engagement and operational performance
  • Support audits, compliance activities, and workplace inspections
  • Manage monthly utility and rental payment submissions, tracking consumption trends
  • Manage planned Move Requests and Locker management

Visitor Management

  • Deliver personable, efficient visitor welcoming services
  • Manage visitor movement to enhance facility safety and security
  • Execute emergency response plans when necessary

Feedback Management

  • Conduct employee surveys and gather feedback
  • Analyze feedback data to identify trends
  • Implement improvements based on employee input

Conference& Meeting Room Booking

  • Assist and educate clients on efficient meeting room booking practices
  • Ensure fast turnaround and upkeep of meeting rooms
  • Coordinate with housekeeping on pre/post-event cleanliness
  • Plan engaging experiences and community events that bring people together

Requirements

  • Diploma or Degree in Hospitality,Business Administration, Facilities Management, or related field
  • Prior experience in workplace experience, hospitality, facilities coordination, or front-of-house roles
  • Strong interpersonal and communication skills, with a client-service mindset
  • Ability to multitask, prioritize, and work independently in a fast-paced environment
  • Proficiency in MS Office; familiarity with facilities/workplace management systems is a plus
  • Comfortable with emergency response procedures and visitor management protocols

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD's own wording, from every piece of relevant proof in your profile.

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    The review screen in CV Rocket: how each CV was read, round by round.

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