Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 hours ago

Reservations Administrator | Red Cat Adventures

Journey Beyond

Where
Whitsundays, QLD, Australia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowReservations Administrator | Red Cat AdventuresJourney Beyond · Whitsundays, QLD, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Journey Beyond's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 8 hours ago

The posting

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Red Cat Adventures and Whitsundays Jet Ski Tours are our innovative, fast paced and fun adventure tourism business that is passionate about the experiences we offer. We are involved in a number of environmental and educational projects in the stunning Whitsundays, that showcase our local marine environment.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other. The group was formed in 2016 and now includes: Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours. Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort. Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

About the role

We are looking for a motivated and enthusiastic individual to join our team! The Reservation Administrator is responsible for ensuring a seamless, exceptional guest experience each time. The role is responsible for the effective and efficient administration of the end-to-end reservation process to achieve results. Building effective relationships with both external stakeholders and internal stakeholders to promote exceptional experiences, showcase the range of product offerings across the division and maximize booking opportunities for the division.

Your responsibilities may include but not limited to:

  • Administration of end-to-end reservations process
  • Responding promptly and provide information to customer enquiries
  • Confirmation, management, processing and cancellation of bookings
  • Regular reporting
  • Liaising with other tourism organisations
  • Processing payments
  • Coordinating services
  • Collect and document customer feedback

About you

You are an enthusiastic and motivated individual with a strong focus on customer service and sales, ready to make a splash in our team! With a dynamic energy that exudes positivity, you genuinely enjoy your work and strive to create memorable experiences for our customers.

To be successful in the role you must have:

  • Excellent problem-solving skills
  • Advanced communication skills with the ability to interact and engage a diverse range of people
  • Strong attention to detail to produce error-free, superior quality work
  • Ability to work independently and self-motivated
  • Ability to work quickly, flexibly and creatively under tight deadlines
  • Exceptional customer service skills with a focus on creating appositive customer experiences
  • Advanced skills in Microsoft suite
  • Strong organizational and multitasking skills with attention to detail
  • Sales-orientated mindset with the ability to upsell and meet sales targets
  • Strong problem-solving skills and ability to handle challenging situations calmly

Requirements

  • Qualification in Travel or Tourism - desirable
  • An understanding of digital sales and marketing channels for travel and tourism industry, both trade and direct
  • Minimum 1 years' experience in a reservation’s role
  • Proven experience in a customer service or sales role, preferably in the travel or tourism industry
  • Proficiency in using reservation and CRM systems
  • Ability to work flexible hours, including weekends and holidays as needed
  • Local Knowledge of the Whitsunday region and market

Benefits

  • Generous discounts on Journey Beyond travel and experiences
  • An attractive salary and positive work environment
  • Study Assistance Policy
  • A career with opportunities for progression, transfers, and secondments
  • Employee Referral Policy
  • Parental Leave program
  • Purchased Leave policy
  • Private Health discounts
  • Employee Assistance Program
  • Discounts on Journey Beyond merchandise

Applications will be reviewed and progressed as they are received, so don't wait, apply now!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Journey Beyond's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Journey Beyond's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Journey Beyond's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.