The posting
oversee the daily operations, financial performance, and service execution of our establishment.
In this role, you will lead a dedicated team to deliver exceptional guest experiences while optimizing operational efficiency and driving profitability.
Key Responsibilities
- Operational Excellence: Manage daily front-of-house and back-of-house operations to ensure seamless service, optimal seating management, and premium guest hospitality.
- Team Leadership & Development: Recruit, onboard, train, and mentor frontline service crews and supervisory staff; establish high morale and cultivate a strong team-player culture.
- Vendor & Inventory Management: Oversee procurement, manage inventory stock counts, minimize wastage, and maintain healthy, professional relationships with key F&B suppliers.
- Customer Relations: Proactively engage with guests, handle escalations with a solution-oriented mindset, and leverage feedback to consistently elevate our service quality.
Job Requirements
- Experience: Minimum of 2 years of progressive experience in F&B operations
- Physical & Schedule Flexibility: Ability to stand for extended periods and work a flexible roster, including split shifts, weekends, and public holidays.



