The posting
Job Summary
The Food and Beverage Operations Manager is fully accountable for the commercial and operational success of a standalone F&B outlet, driving sales, profitability, and operational excellence through team leadership, cost control, vendor management, and customer issue resolution.
Responsibilities
- Lead and manage the F&B outlet team to achieve sales and profitability targets
- Develop, implement, and maintain outlet operational SOPs to ensure consistent service quality
- Analyse operational data to identify opportunities and implement business improvement plans
- Control food and operational costs through effective budgeting and monitoring
- Conduct regular inventory audits to maintain stock accuracy and reduce waste
- Manage vendor relationships to ensure timely supply and quality of goods
- Resolve escalated customer concerns promptly to maintain high customer satisfaction
- Execute revenue enhancement and operational improvement initiatives to drive outlet growth
Requirements
- Minimum 5 years of F&B operations management experience
- Solid track record in manpower planning, vendor negotiation and cost optimisation.
- Able to analyse operational data and propose practical improvement measures.
- Strong leadership



