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Open nowPosted 30 days ago

Program & Consumer Support Specialist

JSSA17 open roles

Where
3025 Hamaker Ct, Fairfax, VA 22031, USA
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Your applicationOpen nowProgram & Consumer Support SpecialistJSSA · 3025 Hamaker Ct, Fairfax, VA 22031, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on JSSA's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

General Overview: JSSA is a health and social wellness organization that provides expert caring to our neighbors regardless of race, religion, ethnicity, or their ability to pay. We serve a multicultural community, and our diverse staff provides high quality care that focuses on the whole person and not just the challenges someone is facing.  We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance.   JSSA has an immediate opening for a full time Program and Consumer Support Specialist that will support programs in our Mental Health Services department in Northern Virginia.  This position is responsible for providing day-to-day administrative and business services which support the operations of a particular program and/or service.   Responsibilities:

Utilize an electronic health record to accept and record payment; manage and schedule appointments; provide administrative demographic screening for individuals seeking services Maintain compliance with federal, state and contract requirements Ensure effective and efficient engagement of individuals receiving services Engage new providers into the network and complete the contracting process Manage and prepare data to utilize in program reports Provide operational support in accordance with demand of program and/or service model 

Position Qualifications:

Bachelor’s degree in a related field or 2-3 years in a similar position Outstanding written and oral communication skills; detail-oriented Experience with an electronic health record system

Advanced level knowledge with MS Office (in particular, Outlook, Excel and Word), and aptitude to master other computer programs and reporting systems easily Commitment to working in a fast-paced environment with an emphasis on collaboration with colleagues and clients

Ability to work a hybrid schedule with some in-office days in Fairfax, VA and some evenings until 6:30 p.m. Bilingual English/Spanish preferred

Competitive salary and benefits package:

Medical/dental/vision insurance /FSA account

403(b) retirement savings plans and agency contribution Generous holiday schedule Annual professional development stipend Work-Life balance and collaborative team environment Many opportunities for personal growth and professional development Minimum hourly rate:  $24.00

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